Customer Service jobs in Germany

We are looking for a full-time, permanent Data Center Operations Manager (all genders) to start as soon as possible. We live remote-first, but you can choose whether you want to work hybrid or entirely on-site, depending on your proximity to one of our locations.

You will ensure that the right amount of the right hardware is available at the right time and in the right place. In doing so, you will not only ensure smooth operations but also contribute directly to customer satisfaction. Our customers rely on their hosting services being provided quickly and reliably. You have a direct influence on this through your decisions and not just by setting up a server yourself from time to time. In this role, you will lead a team of several people and have an overview of our global infrastructure.

Capacity planning is your daily business: you ensure that servers and spare parts are ready for use worldwide at the right time. You manage remote hands teams across different time zones, optimize processes, and ensure that every step is taken correctly. Process management and design are essential here — you analyze existing processes, identify potential for optimization, and ensure that our processes keep pace with the growth of the company.

Even if your focus is on planning and control, you are knowledgeable enough to evaluate hardware, conduct tests, and select the best components for our infrastructure. Data analysis helps you make informed decisions, avoid bottlenecks, and make processes even more efficient.

We value trust, transparency, and personal responsibility. Our hierarchies are flat and communication channels are short. You will be given the space you need to drive your team and your ideas forward. If you are looking to take on responsibility in a technology-driven environment and actively shape the future, then this could be the next step in your career.

Your personality, combined with:

• Training as an IT specialist for system integration or similar
• Several years of professional experience (e.g., as a System Administrator or System Engineer) in a similar (large) environment
• Good Linux knowledge and experience in automation
• Strong coordination skills
• Very good knowledge of German and English
• First management experience (desirable)

At Contabo, we are constantly changing. Even with our strong growth, we remain flexible, and everyone has the opportunity to actively shape the future of Contabo and our customers. We offer an environment with flat hierarchies, freedom to organize your work and time, a culture of direct communication and open feedback, and the chance to leave your mark through creative involvement.

Additionally, we provide:

• Plenty of freedom to bring your creative ideas to life
• Ongoing professional and personal development opportunities in an innovative and technological environment
• Comprehensive training with your colleagues at your side
• Modern, conveniently located offices at our European locations
• Remote or hybrid working with technical equipment for your home office just like in the office
• Flexible working hours for a good work-life balance
• 30 days of vacation and the option of a workation in our summer office in Mallorca and other EU countries
• An additional day off to get involved in social projects as part of our Volunteer Day
• Attractive conditions through our corporate benefits program for many products and services
• Unforgettable moments at our company and team events

If you have any questions, you can reach out to Max by phone at +49 (0) 89244106774 or by email at maximilian.kasemir@contabo.de.