Office Assistant-Jobs in Singapur

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values:

• Integrity – We do what’s right, even when no one is looking.
• Improvement – We do it well. Then we do it better.
• Caring – We put ourselves in others’ shoes.
• Authenticity – We like people, not pretense.
• Determination – We kick down walls.

As an Administrator, you will work closely with customers and showroom teams. This role is 50% customer-facing and 50% administrative. You will support customers via phone or in person, handling inquiries, collecting payments, and ensuring details are accurate. The successful candidate must be process-driven, detail-oriented, and comfortable with computer applications. Excellent communication skills, both written and spoken, are essential.

Compensation: $
Schedule: Saturdays 9:30 am - 6 pm, Sundays 10:30 am - 5 pm

As an Office Administrator, you will:

• Provide exceptional customer service as the first point of contact.
• Handle incoming calls and inquiries.
• Assist with administrative duties to support store operations.
• Collaborate with Sales and Customer Support teams for timely service.
• Find creative ways to personalize each customer’s experience.
• Build strong relationships and rapport with customers.
• Work well both independently and as part of a team.

We hope you are passionate about:

• Customer Service – creating great rapport with customers.
• Teamwork – collaborating effectively with others.
• Thriving in a fast-paced environment.

The experience we like to see:

• Experience in administrative or customer service roles.
• Fast, accurate data entry and multi-tasking skills.
• Experience managing customer conflicts and escalations.
• Proficiency in Microsoft Office.
• Availability to work weekends.

Bonus Points:

• Energy, enthusiasm, and positivity.
• Willingness to work additional hours as needed.

Why join Trail:

• Showroom environment.
• Paid time off.
• Generous employee discounts.
• Employee Recognition Program.
• Gym membership discount.
• Career progression opportunities.
• Company events.

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?