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Zusammenfassung
A customer experience solutions provider in Winnipeg is seeking a Customer Service Representative. In this remote role, you will provide inbound customer support, assist with technical issues, and deliver exceptional service. Candidates should have at least 1 year of customer service experience and a high school diploma. This position offers a salary of $16-$18 per hour, paid training, and comprehensive benefits.
Leistungen
Qualifikationen
- Minimum of 1 year of customer service experience.
- Open availability for scheduling.
- Ability to work in a quiet, distraction-free home environment.
Aufgaben
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Deliver exceptional customer experiences with a positive attitude.
Kenntnisse
Ausbildung
Employer Industry: Customer Experience Solutions
Why consider this job opportunity:
- Salary range of $16-$18 per hour, plus performance-based incentives
- DailyPay enrollment option to access pay early
- Paid training and lucrative employee referral bonus opportunities
- Comprehensive benefits including medical, dental, and vision insurance, paid time off, and holidays
- Opportunities for career advancement with 80% of managers promoted from within
- Supportive and inclusive company culture with various employee resource groups
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services to customers
- Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- Open availability for scheduling
- High school diploma or GED
- Ability to work in a quiet, distraction-free home environment
- Proficiency in fast-paced multi-tasking and strong computer navigation skills
How to Stand Out (Preferred Qualifications):
- Experience with remote work environments
- Eagerness to learn new technologies and adapt quickly
- A desktop or laptop for completing required testing
- Familiarity with various customer service software and tools
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #EmployeeBenefits
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