Remote Customer Support Specialist — Growth & Impact

Minacs; Charlottetown; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Charlottetown is seeking dedicated individuals for a customer support role. This position offers a flexible work-from-home environment with a salary range of $16-$18 per hour plus performance-based incentives. Ideal candidates should have customer service experience and possess strong computer skills. Comprehensive benefits and opportunities for career advancement are included.

Benefits

Paid training

Flexible work-from-home environment

Comprehensive benefits including medical, dental, and vision insurance

DailyPay enrollment option

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• Strong computer navigation skills and proficiency in fast-paced multi-tasking.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Deliver expert customer experiences with a positive attitude.

Skills

Customer service experience

Computer navigation skills

Ability to work in a quiet environment

Fast-paced multi-tasking

Education

High school diploma or GED

Job description

A leading customer service provider in Charlottetown is seeking dedicated individuals for a customer support role. This position offers a flexible work-from-home environment with a salary range of $16-$18 per hour plus performance-based incentives. Ideal candidates should have customer service experience and possess strong computer skills. Comprehensive benefits and opportunities for career advancement are included.