Customer Care Representative jobs in United States
Remote Bilingual Customer Care Rep (Spanish/English)
Concentrix
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Bilingual (French/English) Customer Service Representative
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Représentant du service à la clientèle / Customer Service Representative
Centurion Asset Management
Remote Bilingual Customer Care Rep (Spanish/English)
Job summary
A customer service company is seeking bilingual candidates to provide exceptional support in both Spanish and English. This remote position offers a base salary of $20/hr plus performance incentives, comprehensive benefits, and opportunities for career advancement. Ideal candidates should have strong multi-tasking abilities and experience in customer service. Join a supportive team that values diversity and inclusion while enjoying the convenience of working from home.
Benefits
Qualifications
- Must be fluent in both Spanish and English.
- At least 1 year of customer service experience is required.
- High school diploma or GED needed.
Responsibilities
- Provide inbound customer support using a call flow guide.
- Assist customers with basic technical issues.
- Track and document information in databases.
- Offer additional products to enhance satisfaction.
- Deliver exceptional customer experiences.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.