Remote Customer Support Pro - Growth & Perks

Concentrix; British Columbia; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service firm in Canada is seeking remote customer service representatives. You will provide inbound support, resolve technical issues, and deliver exceptional customer experiences. Ideal candidates should have at least a year of customer service experience and the ability to thrive in a remote setting. The company offers competitive pay, comprehensive benefits, and ample opportunities for career growth.

Benefits

Paid training

Comprehensive benefits

Opportunity for performance bonuses

Access to health and wellness programs

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling.
• A quiet, distraction-free environment to work from home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Customer service experience

Multi-tasking skills

Computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service firm in Canada is seeking remote customer service representatives. You will provide inbound support, resolve technical issues, and deliver exceptional customer experiences. Ideal candidates should have at least a year of customer service experience and the ability to thrive in a remote setting. The company offers competitive pay, comprehensive benefits, and ample opportunities for career growth.