Remote Customer Support Specialist - Growth & Benefits

Concentrix; Southwestern Ontario; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider is seeking a Customer Support Representative in Ontario, Canada, to provide inbound support and help customers resolve issues. Candidates should have prior customer service experience and strong computer skills. The role offers a salary of $16-$18/hr along with a flexible work-from-home schedule and opportunities for career advancement. Comprehensive benefits and a commitment to diversity are also included.

Benefits

Paid training

Career advancement opportunities

Comprehensive benefits package

Qualifications

• 1+ year of customer service experience is required.
• Candidates must have strong computer navigation skills.
• A quiet, distraction-free home environment is necessary.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Help customers resolve basic technical issues.
• Deliver expert customer experiences with a positive attitude.

Skills

Customer service experience

Strong computer navigation skills

Open availability for scheduling

Education

High school diploma or GED

Job description

A leading customer service provider is seeking a Customer Support Representative in Ontario, Canada, to provide inbound support and help customers resolve issues. Candidates should have prior customer service experience and strong computer skills. The role offers a salary of $16-$18/hr along with a flexible work-from-home schedule and opportunities for career advancement. Comprehensive benefits and a commitment to diversity are also included.