Change Management jobs in Canada

Lead, IT Application Administrator

The greatest achievements in history are borne from the greatness within people – where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.

As a leader in Canadian construction for over 100 years, the impact of our team is etched deeply within the core of our legacy. Beyond Bird, this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on, to the energy and resources that keep us moving - we are powering our communities and shaping Canada’s skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever, and we are looking for those who seek to redefine their story.

We are a dynamic team of over 5,000 with a range of professions, backgrounds, and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird, you hold the pen, and you write your story. As you unlock your potential, you are surrounded by a team that supports you every step of the way.

Be a part of our team, where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect, collaboration, and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.

Bird is seeking a highly skilled and experienced Lead, IT Application Administrator to oversee the administration, support, and optimization of critical business applications. This role will ensure the availability, performance, and security of enterprise applications, collaborating with IT teams, vendors, and business stakeholders. The ideal candidate will have a strong technical background, leadership capabilities, and experience administrating ERP, document management, and business process applications.

What You Will Be Working On

• Lead the administration, configuration, and support of key enterprise applications, including Vista (ERP), SharePoint, InEight, MS Dynamics, Procore, OneDrive, Workday, OnBase, and other enterprise applications as required.
• Provide technical leadership and mentorship to application support teams.
• Monitor application performance, troubleshoot issues, and ensure high availability.
• Take a lead role in system upgrades, patches, and integrations to enhance functionality and security.
• Collaborate with business units to understand application needs and recommend improvements.
• Work with vendors and third-party service providers to resolve technical issues and implement solutions.
• Ensure compliance with IT security policies, best practices, and regulatory requirements.
• Develop and maintain documentation for system configurations, procedures, and workflows.
• Support end-user training and adoption of applications.
• Manage user access controls and permissions in line with security policies.
• Participate in disaster recovery planning and execution for critical business applications.

What We Are Looking For

• A Bachelor’s degree or certification in a technology area, preferably in Computer Science or related field
• 7+ years of experience in application administration, IT support, or system management
• Strong expertise in one or more of the listed enterprise applications
• Experience leading IT teams or projects
• Knowledge of ITIL practices and change management processes
• Familiarity with cloud-based applications and SaaS platforms
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience with scripting and automation (PowerShell, SQL, etc.) is a plus
• Experience with Vista would be considered an asset
• Certifications related to Vista, MS Dynamics, Workday, or SharePoint administration
• Flexible and able to manage multiple priorities simultaneously; meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment
• Demonstrates a sense of urgency and strong commitment to achieving goals; ability to work in a challenging, fast-paced environment
• Strong written and oral communication skills

A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement, learning, and leadership.

We speak and act with integrity, clarity, and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.

Success is a team effort. Our inclusive workplace enables our combined expertise, humility, and creativity to unlock our greater potential.

We built our name on quality. We have a passion for excellence in our work and relationships that honors our businesses and our industry.

Rooted in a solid foundation, we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.

Bird is committed to diversity, equity, and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable, perform better, and achieve greater success. As such, we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.