Client Service Billing Account Manager

Hivestack; Canada; Remote; CAD 60,000 - 85,000; Full time

Job summary

A leading digital advertising company is seeking a Client Service Billing Account Manager to support their expanding DOOH business. In this role, you will manage client billing inquiries, ensure smooth operations, and contribute to the quality assurance of billing processes across global markets. Join us in delivering innovative advertising solutions and enhancing client experiences in the rapidly growing digital landscape.

Qualifications

• Proven track record managing media billing and/or reconciliation workflows.
• Experience with digital advertising platforms, specifically in DOOH.
• Exceptionally organized and detail-oriented.

Responsibilities

• Act as the primary point of contact for client billing inquiries.
• Monitor collections and payables status to clients.
• Ensure accuracy of data dumps in billing workflows.

Skills

Billing Experience

Digital Advertising Knowledge

Organizational Excellence

Communication Skills

Tools

Salesforce

SAP

Netsuite

Job description

Perion is a global technology company delivering strategic business solutions in digital advertising. Our Digital Out-of-Home (DOOH) division connects brands to consumers through innovative and dynamic outdoor digital advertising spaces, using real-time data and advanced programmatic buying solutions. As we expand our footprint in the rapidly growing DOOH space, maintaining operational excellence in billing and invoicing processes is crucial to delivering exceptional client service.

About the Role:

We are seeking a proactive and detail-orientedClient Service Billing Account Manager to support our growing DOOH business. You will serve as the primary point of contact for client billing inquiries, ensuring smooth billing operations and contributing to the seamless delivery of our innovative advertising solutions across the Americas, EMEA, and APAC regions. This is an exciting opportunity to work at the intersection of digital innovation and operational excellence.

Key Responsibilities:

Primary Contact for Billing Inquiries: Act as the first point of contact for client billing-related questions, providing timely, effective support.

Collections & Payables Support: Monitor and communicate the status of collections and payables to clients with clarity and transparency.

Invoicing Expertise: Become the subject matter expert on PSA/invoicing nuances and special requirements for buyers and publishers, building reference materials for quality assurance (QA).

Data Accuracy: Ensure the accuracy and integrity of data dumps used in billing and invoicing workflows.

Invoice Pre-Approval: Review and pre-approve invoices to uphold high quality standards before client delivery.

Escalation Support: Collaborate with the Billing Manager to resolve billing escalations promptly and professionally.

Regional Coverage: Act as the dedicated billing resource for your assigned region, addressing local market-specific needs within the DOOH division.

Required Skills & Experience:

Hands-On Billing Experience: Proven track record managing media billing and/or reconciliation workflows.

Digital Advertising Knowledge: Experience with digital advertising platforms, particularly in DOOH, programmatic, or media buying, is highly valued.

Systems Expertise: Familiarity with Salesforce, SAP, or Netsuite is a significant asset.

Change Management: Passionate about optimizing and streamlining operational workflows.

Organizational Excellence: Exceptionally organized, detail-oriented, and committed to billing accuracy.

Communication Skills: Strong written and verbal communication skills, confident when liaising with internal teams and external partners.

Language Skills: Spanish-speaking skills are a plus, particularly for Americas region roles.

Why Join Perion DOOH?
At Perion, you’ll be part of a cutting-edge digital advertising company that is redefining how brands interact with consumers in real-world environments. Join our team to help us deliver seamless billing services and support the rapid growth of DOOH as a key channel in the digital marketing ecosystem.

Ready to make an impact? Apply today and be part of our journey to revolutionize outdoor digital advertising!

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