Management And Operations jobs in United Arab Emirates

Description

To respond to the priorities of the Government of Ontario through the passage of the Bill 5, Protect Ontario by Unleashing Our Economy Act 2025, the resource may be partially assigned to Bill 5 related projects or initiatives on an as needed basis.

Responsibilities:

Quality Lead is responsible for overseeing and managing the quality assurance (QA) processes for both manual and automated testing efforts. This role involves leading a team of QA engineers, developing and implementing testing strategies, and ensuring the delivery of high-quality software products. The ideal candidate will have extensive experience in both manual and automated testing, strong leadership skills, and a deep understanding of software development life cycles (SDLC) and QA methodologies.

As a Test Lead you will

• Collaborate with product managers, product owners, and technical team to develop test strategies and test plans
• Plans and organizes testing efforts for large systems in Graphical User Interface (GUI) and non-Graphical User Interface (GUI) environments, including the execution of systems integration tests, specialized tests, and user acceptance testing (e.g., stress tests)
• Develop of test plans, test scripts and test cases and execute these against the various components.
• Design, develop, and maintain automated test scripts for functional, regression, and integration testing
• Use automation tools and frameworks such as Selenium, Appium, Katalon or similar to create robust and reusable test scripts.
• Provides advice on the testing strategy, test plans, the selection of testing tools, and the identification of resources required for testing.
• Assist with planning and creating test data as it relates to each test phase
• Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing
• Plans and organizes testing efforts in both front-end and back-end application components/environments
• Communicate test results regularly through reports that summarize test completion and defects found
• Help with the implementation of the project technical testing strategy and methodology. This includes testing of integration points and interfaces and non-functional requirements (e.g. fail-over, component response times, data integrity, security)
• Evaluate test results against acceptance criteria to determine successful completion of the sprint increment
• Defines and measures acceptance criteria for test cases
• Record all defects/issues in the Clusters defect reporting tool (Jira), including detailed descriptions, screenshots, and steps to re-produce
• Participate in elicitation and business requirement workshop sessions, sprint reviews and/or walkthrough meetings
• Work with cross-functional teams to ensure quality throughout the agile / iterative solution development lifecycle
• Conducts post-release / post-implementation testing
• Supports clients with user acceptance testing (UAT) activities
• Creates traceability matrix to ensure testing outcomes align with business requirements
• Coordinate and facilitate regular defect review meetings with Business Analysts and Business stakeholders
• Provide testing and defect status updates in daily scrum stand-ups, team meetings as required
• Provide weekly report confirming status of assigned tasks

Knowledge Transfer Requirements

• Knowledge transfer is expected to occur throughout the duration of the assignment through regular meetings, touchpoints, and working sessions with LRC staff
• All design, development, artefacts, and source code, including all relevant and complete documents must be transferred to the ministry in the designated repositories provided
• Dedicated knowledge transfer sessions will be scheduled to ensure completeness of knowledge transfer and all documentation is shared, and allow LRC staff to ask clarification and/or follow up questions

Evaluation Criteria:

Testing Skills/Experience - 50%

• 10+ years of experience in process, planning, organizing and implementing testing efforts
• Demonstrates working knowledge of the testing process and the Software development life cycle (SDLC), including Agile & DevOps
• Experience with creating, reviewing, and executing test strategy, test plans and test cases
• Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing
• Experience with providing identification and resolution of problems/issues
• Plans and organizes testing efforts in both front-end and back-end application components/environments
• Communicate test results regularly through reports that summarize test completion and defects found

Automation Testing, Technical Skills/Experiences-30%

• Hands-on experience with automation tools like Selenium, Appium, Katalon etc.
• Ability to write clean, maintainable, and reusable code for test automation
• Proficiency in programming languages such as Java, Python, C#, or JavaScript.
• Familiarity with testing frameworks such as TestNG, JUnit, NUnit, or PyTest.
• Experience with API testing tools like Postman, SoapUI, or RestAssured.
• Knowledge of RESTful and SOAP web services.
• Ability to write and execute SQL queries for database validation and data-driven testing.
• Ability to debug and troubleshoot automation scripts and identify root causes of failures.
• Ability to adapt to changing requirements and technologies.
• Experience with AODA Compliance Audit tools, AXE, WAVE etc.
• Familiarity with performance testing tools like JMeter or LoadRunner (optional)

Leadership Skills - 20%

• Collaborate with cross-functional teams, including development, product management, and operations, to ensure a unified approach to quality.
• Drive initiatives to enhance testing tools, frameworks, and processes to improve overall efficiency and effectiveness.
• Communicate testing progress, results, and risks to stakeholders, providing actionable insights and recommendations.
• Act as a key point of contact for QA-related issues and escalations.
• Promote a culture of quality and continuous improvement within the organization.
• Excellent analytical, problem-solving and decision-making skills.
• Strong organizational, creativity and perseverance skills.
• Strong verbal and written communication skills; interpersonal skills.
• Proven track record for building strong working relationships.

Must haves:

10+ years of experience in process, planning, organizing and implementing testing efforts

Demonstrates working knowledge of the testing process and the Software development life cycle (SDLC), including Agile & DevOps

Experience with creating, reviewing, and executing test strategy, test plans and test cases

Executes quality assurance and testing activities for various types of testing such as integration testing, functional testing, regression testing, unit testing, load testing, performance testing and accessibility testing

Hands-on experience with automation tools like Selenium, Appium, Katalon etc.

Experience with API testing tools like Postman, SoapUI, or RestAssured.

Knowledge of RESTful and SOAP web services.

Ability to write and execute SQL queries for database validation and data-driven testing

Collaborate with cross-functional teams, including development, product management, and operations, to ensure a unified approach to quality.

Drive initiatives to enhance testing tools, frameworks, and processes to improve overall efficiency and effectiveness