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Luxury Retail Ecommerce Account Lead & Client Success
Job summary
A leading service provider in the UAE seeks an experienced Account Manager for Luxury Retail and Ecommerce to oversee team leaders, ensuring high client service and financial achievements. The ideal candidate has over seven years of experience in relevant fields, strong leadership skills, and a background in retail or ecommerce. The role involves coaching, analytics, and continuous improvement with a focus on client satisfaction and operational excellence.
Qualifications
- More than seven years of experience in relevant fields.
- At least three years of Progressive Management Experience.
- Experience in retail, ecommerce, or priorities banking.
Responsibilities
- Coaching and supervising a group of Team Leaders.
- Ensuring Client Service Level Agreement and financial expectations are achieved.
- Analyzing and maintaining all Client Service Level Agreements.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.