Sales Executive jobs in United Arab Emirates
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Chat Support Representative
Job summary
A leading property management firm in Dubai is looking for a Customer Support Representative. The ideal candidate should be proficient in the Clarity tool and possess excellent English communication skills. Responsibilities include handling user requests and administrative work related to the DXBinteract app and website. The package includes AED 4,500, a residence visa, and health insurance.
Benefits
Qualifications
- Excellent English communication skills are essential.
- Experience in app support and user interface is required.
- Ability to type quickly and efficiently without looking at the screen is necessary.
Responsibilities
- Respond to user inquiries via WhatsApp and email.
- Handle user requests effectively.
- Perform administrative tasks related to the DXBinteract app and website.
- Coordinate with web developers on issue resolution.
Skills
- Replying to WhatsApp and email support channels,
- Handling users' requests.
- Admin work related to DXBinteract app and website.
- Following up with the web Developers regarding errors.
- Skills in Clarity tool
- Fast typer (Typing without looking at screens).
- Excellent English writing and speaking skills, other languages could be an advantage.
- Excellent call and messaging communication skills.
- Experienced in-app support and UI.
- Customer service centric.
Package for the role: AED 4.500 + Residence Visa + Health Insurance
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.