Major Account Manager à Émirats arabes unis

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

• Bringing in, developing and creating connections with influencers, executives, and decision‑makers.
• Being part of numerous complex and consultative sales engagements.
• Selling complex software solutions to clients.
• Jointly developing account and opportunity plans in a motivated team as an Account Manager.
• Identifying customer/project demands and mapping to the Genesys portfolio.
• Being a team player and a leader of virtual teams, able to orchestrate and win complex sales cycles.
• Taking revenue responsibility and carrying a sales quota.

• Bachelor’s degree in computer sciences, business, Business Administration, Marketing or similar education.
• 4‑5 years professional sales experience.
• Experience selling in North Africa and French‑speaking countries.
• Fluent in English, French and Arabic.
• Enthusiasm for customer service and customer experience management.
• Maximum demands on the quality of your work as well as a high degree of sales and customer orientation.
• Committed, proactive, team‑oriented and stress‑tested.
• Self‑assured appearance and pronounced presentation skills.
• Very good rhetorical skills and communication strength.
• Strong success orientation.
• Willingness to travel frequently (approx. 65%).

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

If a Genesys employee referred you, please use the link they sent you to apply.