Billing Specialist jobs in United Arab Emirates

Company: DESERT GATE TOURISM - UAE

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate has all you can expect from a first-rate ground handler, such as excellent contracting, creative excursions, and superior in-resort service levels.

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our Finance Department. This is a critical back-office role responsible for managing client billing, ensuring timely collections, maintaining accurate financial records, and supporting the company's cash flow operations.

The role plays a key part in safeguarding the financial health of the company through diligent invoicing, client account management, reconciliation, and collection activities.

The ideal candidate is fluent in both Russian and English, possesses strong analytical skills, is confident in interacting with clients to resolve outstanding issues, and thrives in a structured, deadline-driven environment.

Main Task and Responsibilities:

• Generate and issue invoices accurately and in a timely manner for services provided.
• Process and record credit card payments and prepare regular bank deposits.
• Maintain and update client accounts, ensuring all payments are posted correctly.
• Monitor client account details for non-payments, delayed payments, and other irregularities.
• Develop and implement efficient recovery systems and collection strategies.
• Initiate proactive collection efforts to reduce overdue receivables from clients, agents, and suppliers.
• Communicate professionally with clients to resolve outstanding issues and disputes.
• Prepare, review, and maintain Accounts Receivable reports, including:
• Ageing reports
• Customer statement reconciliations
• Expected cash collections
• Reconcile Accounts Receivable balances to the General Ledger on a monthly basis.
• Maintain organized, accurate, and up-to-date client files and financial records.
• Regularly review AR aging reports to ensure timely follow-up and compliance with internal standards.
• Investigate and resolve payment discrepancies while applying appropriate collection measures.
• Supervise and coordinate accounts receivable activities by assigning duties and ensuring accuracy and compliance.
• Review collection reports to evaluate the effectiveness of current policies and propose improvements where necessary.
• Ensure adherence to all financial regulations, internal audit requirements, and accounting procedures.
• Support the finance department during audits by providing necessary documentation and reports.
• Carry out billing, collection, and reporting activities according to set deadlines and company policies.
• This list is not comprehensive, and additional responsibilities may be assigned as needed to fulfill the role.
  
  

Requirements:

Education and Professional Qualification:

• Bachelor's Degree in Accounting, Finance, or Business Administration.
• Certification in Accounting (e.g., CPA, CMA) is an advantage but not mandatory.
  
  

Experience and Skills:

• Fluency in both Russian and English (spoken and written) is mandatory.
• Minimum of 2-3 years of Accounts Receivable experience, preferably within a Destination Management Company (DMC) or the Tourism/Hospitality industry.
• Strong knowledge of accounting principles, practices, standards, laws, and regulations.
• Proven experience in billing, collections, and reconciliation.
• Proficient in Microsoft Office Suite (especially Excel) and accounting software knowledge in Microsoft Dynamic NAV is an advantage.
• Experience with travel-related systems or DMC operations is highly desirable.
• Excellent attention to detail and high level of accuracy.
• Strong interpersonal and communication skills (both verbal and written).
• Ability to manage multiple priorities, meet deadlines, and work effectively under pressure.
• Analytical and problem-solving abilities, especially in resolving disputes and payment issues.