Healthcare Receptionist jobs in United States

The Receptionist operates a switchboard and receives visitors so that all callers/visitors are dealt with promptly, courteously, and accurately. This job also provides clerical & administrative support to managers or employees and coordinates all daily administrative activities which include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.

• Receive and correctly route incoming and outgoing telephone calls at a switchboard or multi-line phone and maintain long distance call logs.
• Take and distribute accurate messages.
• Greet visitors and determine the nature of their visit.
• Issue visitor passes and maintain visitor logs.
• Alert appropriate party of visitor arrival or direct visitors to appropriate office, department, or employee.
• Respond to routine inquiries from internal or external sources, for example on the business location, hours of operation, phone numbers, or email address.
• Perform miscellaneous administrative activities such as booking meeting rooms, typing, organizing, and distributing mail, receiving, sending courier packages, processing related documents, and data entry.
• Deal with email enquiries, answer incoming calls, taking messages and re-direct calls and emails as required.
• Diary management and arranging appointments, booking meeting rooms and conference facilities.
• Uphold company values throughout business practices and utilize sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

• A minimum of 1-3 years working experience in a similar role.

• Relevant diploma in related field.

• Organizational and administrative skills
• Strong attention to detail and ability to perform tasks carefully and accurately.
• Effective time management skills and ability to meet strict deadlines.
• Very good verbal and written communication skills to communicate with guests, clients, as well as with employees and colleagues.
• General computer literacy.