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Luxury Front Office Manager - VIP Guest Services Lead
Zusammenfassung
A luxury hotel in Abu Dhabi is seeking an Assistant Front Office Manager to oversee Front Desk operations and ensure guest satisfaction. The ideal candidate will have 2-3 years of experience in a similar role within a luxury brand and possess excellent interpersonal skills. Responsibilities include supervising staff, training team members, and handling guest requests effectively. This full-time position comes with competitive salary and benefits.
Leistungen
Qualifikationen
- 2 to 3 years of experience in a similar role in a luxury brand.
- High level of understanding of Rooms operations.
- Excellent verbal and written communication skills.
Aufgaben
- Oversee Front Desk operations and respond to guest requests.
- Schedule Front Desk Supervisors and Receptionists.
- Train and supervise Front Desk team members.
- Inspect guest rooms and inspect hotel during shifts.
- Handle guest complaints and resolve issues efficiently.
Kenntnisse
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.