Guest Relations Host — Warm Welcome & Service Expert

Hilton; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company in Dubai seeks a dedicated Hostess. In this role, you will warmly welcome guests, manage queries, and ensure excellent service standards. Ideal candidates should have strong communication skills, a positive attitude, and flexibility in various situations. Experience in food and beverage is advantageous. Join a team focused on providing remarkable guest experiences and upholding Hilton's commitment to excellent hospitality.

Qualifications

• Experience in Food and Beverage department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Manage guest queries in a friendly, timely and efficient manner.
• Ensure knowledge of menu and all products.
• Comply with hotel security, fire regulations and all health and safety legislation.

Skills

Positive attitude

Good communication skills (oral and written)

Committed to delivering high levels of customer service

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

Education

Degree in relevant area

Job description

A leading global hospitality company in Dubai seeks a dedicated Hostess. In this role, you will warmly welcome guests, manage queries, and ensure excellent service standards. Ideal candidates should have strong communication skills, a positive attitude, and flexibility in various situations. Experience in food and beverage is advantageous. Join a team focused on providing remarkable guest experiences and upholding Hilton's commitment to excellent hospitality.