E Commerce Account Manager jobs in United Arab Emirates

Al Tayer Motors is a premium destination for luxury automotive excellence in the UAE, representing some of the world’s most prestigious brands. We believe that our people are our greatest strength. With a team of approximately 3000 professionals representing more than 42 nationalities, we foster an inclusive environment where everyone has the opportunity to grow, achieve, and thrive. Our success is rooted in the richness of our organizational culture, global outlook and the diverse experiences that come together to form a truly high-performing team. Our culture is built on the belief that luxury is not just about the vehicles we offer, but the people who bring those brands to life. Whether in customer service or technical expertise, every role plays a vital part in delivering the exceptional luxury experience our brands are known for. Innovation at Al Tayer Motors goes beyond technology — it’s about empowering our people to exceed expectations and shaping meaningful experiences that inspire excellence. By nurturing their talent and embracing diverse viewpoints, we continue to set benchmarks in the luxury automotive sector — where every detail matters, and every experience is elevate.

• To plan, initiate and conduct sales process with the customers visiting the showroom or while on sales call and contribute in achieving the sales targets

Functional Roles and Responsibilities

• Carry out sales in accordance to pre agreed monthly targets and budgets.
• Prepare/ maintain visit/ call reports/log highlighting salient features and advise the Manager of the same.
• Report weekly/ monthly on agreed performance data, comparing actual with targeted/ budgeted performance.
• Attend to customers visiting the showroom, initiate sales process with them paying attention to their needs and offer qualified advice on the specifications of the product.
• Maintain close contact with prospect customers, make sales call and visit them to suit their schedule/ convenience. Introduce and follow up suitable sales prospects.
• Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of cars.
• Ensure pre-delivery inspections and proper documentation of the sales transaction.
• Ensure details of all vehicle transactions are accurately completed & recorded and registered with sales administration, including payment and the registration of the vehicle with the traffic department and invoicing.
• Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales.
• Ensure that the customer is aware of all available extras, accessories and warranties.
• Notify the customers of delay, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of vehicle handover.
• Provide customers with qualified advice on vehicle finance and insurance facilities.
• Participate in seasonal sales campaign and promotions to maximize sales penetration.

Education/Certification and Continued Education

• Degree in any discipline or through automotive vocational route

Years of Experience

• 3 – 5 year solid experience in fleet sales in the GCC market.

Knowledge and Skills

• Good knowledge of automobile sales gained through formal training or work experience. Preferably bilingual (Arabic and English)
• Attention to details and concern for quality
• Dynamic and proactive personality

Automotive Retail Sales Customer Service Sales and Marketing Sales Techniques