Business Development Manager

ACOUP; Dubai; On-site; AED 300,000 - 400,000; Full time

Job summary

A leading BPO firm in Dubai is seeking a Business Development Manager to drive client acquisition and foster long-term business relationships. The role focuses on utilizing 7+ years of experience in business development, particularly in outsourcing. Ideal candidates will possess strong negotiation skills and an ability to communicate effectively with executives. This position offers the opportunity to lead initiatives and contribute tangibly to the company's growth in the UAE market.

Benefits

Leadership role

Supportive team environment

Qualifications

• 7+ years in business development, particularly in BPO, recruitment, or staffing.
• Proven track record in managing client relations and nurturing accounts.
• Familiarity with UAE, GCC, or UK business environments is a plus.

Responsibilities

• Develop and execute a strategy to attract new clients across various sectors.
• Manage the complete sales process, from identifying opportunities to closing deals.
• Engage with high-level executives and attend industry-related events.

Skills

Business development

Networking

Negotiation skills

Clear communication

Initiative

Job description

Role Summary

Were looking for someone who knows how to bring in real business. This Business Development Manager role isnt about generating cold leads or sitting behind a screen all day. We need someone who can get in front of the right people, have the right conversations, and turn those into long‑term partnerships. If youve sold staffing or outsourcing services before—especially to larger or mid‑sized companies—youll know what were talking about.

Key Responsibilities

• Build and run a clear strategy to help us bring in new clients. That might mean focusing on healthcare, logistics, e‑commerce, finance or whatever makes the most sense based on where we can add value.
• Youll handle everything from start to finish—finding the opportunity, reaching out, putting together a plan, negotiating terms, and closing the deal.
• Keep a healthy pipeline of companies to talk to, especially ones where you can connect directly with top‑level people (CEO, COO, founders, department heads).
• Make sure the way were pitching ACOUP BPO really speaks to each client’s needs. Nothing cookie‑cutter. Just sharp, relevant proposals that make it clear we understand what theyre trying to solve.
• Once a deal is closed, work with our delivery and ops teams to make sure onboarding goes smoothly and we deliver exactly what was promised.
• Show up where it matters—events, industry meetups, client visits, and more. If people dont know about us, youll make sure they do.
• Keep track of your own numbers. Well look at leads, meetings, signed contracts, and actual revenue brought in. It’s not about micromanaging—it’s just about making sure were moving forward.

Requirements

• Youve been doing business development for a while—at least 7 years. Ideally in BPO, recruitment, staffing, or something close to it.
• Youve brought in decent‑sized clients before—not just short gigs, but full‑on accounts that needed nurturing and serious value delivery.
• You get how outsourcing works. Youve seen the gaps businesses face when it comes to staffing or support functions, and you know how to position a fix.
• Youre comfortable talking to executives and understand how to move complex deals along without losing momentum.
• Clear communication, solid negotiating skills, and long‑term relationship building are second nature to you.
• If you know how things work in the UAE, GCC, or UK business environments, that’s a big bonus.
• You dont need someone chasing you to get things done. You take initiative, figure things out, and follow through.

What We Offer

• A proper leadership role. Youll have space to make decisions and shape how we grow.
• A team that moves fast, avoids unnecessary process, and actually backs each other.