Customer Service Manager jobs in United Arab Emirates
Customer Service Team Lead: Operations & Coaching
Antal International
Front Office Supervisor (UAE National) The WB Abu Dhabi, Curio Collection by Hilton
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Team Leader - Concierge - Jumeriah Zabeel Saray
DUBAI HOLDING
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F&B Service Expert Banquet Outside Catering
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Customer Service Team Lead: Operations & Coaching
Job summary
A leading international recruitment agency is looking for an experienced Customer Service Operations Manager in Abu Dhabi. The role involves supporting daily operations and leading a customer service team to ensure excellent service standards. Candidates should have at least 5 years of experience in customer service or operations, including 2 years in a leadership role. Strong communication and organizational skills are essential.
Qualifications
- 5+ years of customer service or operations experience required.
- Minimum 2 years of team leadership experience necessary.
- Strong communication, problem-solving, and organizational skills needed.
Responsibilities
- Support daily operations and ensure high standards of customer service.
- Lead and guide the customer service team to handle inquiries, orders, and complaints.
- Coordinate with internal teams and external partners for smooth operations.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.