Sales Executive- Furniture

Easa Saleh Al Gurg Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A retail company in Dubai is seeking a Sales Associate to convert potential buyers into customers by offering tailored product solutions. The ideal candidate will have 3-5 years of experience in retail sales, preferably in the furniture and interior industry. Responsibilities include greeting and assisting customers, managing purchases at POS, and ensuring a pleasant shopping experience. Strong customer service and communication skills are essential; proficiency in Arabic is a plus.

Qualifications

• 3-5 years' experience in retail sales, furniture and interior industry experience preferred.
• Experience handling POS system is an added advantage.
• Presentable and good communication skills; Arabic will be an advantage.

Responsibilities

• Greet customers and ensure their needs are met promptly.
• Understand and provide furniture/interior solutions to customers.
• Assist customers in their purchase decisions and suggest promotions.
• Receive payment and register in SAP system.
• Notify finance team of cash shortages/excess during the day.

Skills

Retail sales experience

Customer service skills

Communication skills

Persuasive skills

Interpersonal skills

Job description

Job Purpose

To convert potential buyers to prospective customers by providing the appropriate product mix to meet the needs of the individual to utmost satisfaction. Obtain and handle payments in accordance with the organization's established procedure.

Responsibilities

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in-compliance with quality and customer service standards.
• Understand and provide furniture/interior solutions to customers thereby converting potential to prospective customer.
• Provide alternatives with available products, eventually to add new customers and enhance business.
• Assist customers in their purchase decisions by helping them select relevant and appropriate products, offering proper advice and suggesting promotions/discounts when applicable.
• Give assistance to clients at POS to ensure a pleasant shopping experience.
• Receive payment by cash, cheque, credit cards, vouchers, or automatic debits and register in SAP system.
• Issue tax advance receipt/ tax invoice to customer.
• Full reconciliation of FBL5N account before release the sales order for delivery.
• Notify finance team for any cash shortages/excess during the day.

Skills

• 3-5 years' experience in retail sales, furniture and interior industry experience is preferred.
• Experience in handling POS system is an added advantage.
• Good Customer Service skills.
• Presentable and good communication skills; Arabic will be an advantage.
• Persuasive and interpersonal skills.