6,675

Customer Service jobs in United Arab Emirates

Customer Experience & Complaints Analyst

ADIB Group

Ras Al Khaimah
On-site
AED 40,000 - 60,000
30+ days ago
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Store Manager (Abu Dhabi Yas Mall)

APM Monaco

Abu Dhabi
On-site
AED 200,000 - 300,000
30+ days ago

Bilingual QA Analyst - Contact Center (EN/AR) | UAE

Concentrix

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Food and Beverage Attendant - Slice

Mövenpick Hotels & Resorts

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Associate Director - Private Banking

James Douglas Middle East

Dubai
On-site
AED 200,000 - 300,000
30+ days ago
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Restaurant Manager: Lead Team, Elevate Service & Profit (El-Ain)

JobCenter

Abu Dhabi Emirate
On-site
AED 60,000 - 120,000
30+ days ago

Relocate to Malta Data Solution Architect (Consulting/Big 4)

Black Pen Recruitment

Abu Dhabi
On-site
AED 120,000 - 200,000
30+ days ago

Service Experience Lead — Customer-Centric & Innovative

Tesla

Dubai
On-site
AED 60,000 - 120,000
30+ days ago
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Reservations Agent

Dusit Thani Mactan Cebu

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

Restaurant Manager — Lead Ops in Australia (Relocation)

1st-jobs.com

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Contract Manager

GAC

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Area Sales Manager

KONE

Dubai
On-site
AED 120,000 - 200,000
30+ days ago

Banking Customer Experience Champion — UAE

First Abu Dhabi Bank (FAB)

Abu Dhabi
On-site
AED 30,000 - 50,000
30+ days ago

Banking Call Center Specialist

First Abu Dhabi Bank (FAB)

Dubai
On-site
AED 30,000 - 60,000
30+ days ago

Global Lifestyles Concierge - Elite Client Service

International SOS

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Egyptian Restaurant Manager

Parx cafe LLC

Dubai
On-site
AED 60,000 - 80,000
30+ days ago

Head Bartender

Minor International

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Emiratization Guest Relations Officer Abu Dhabi Cluster

Premier Inn Hotels LLC

Abu Dhabi
On-site
AED 40,000 - 50,000
30+ days ago

Supermarket Manager Job Salary Dubai – 2025 Career Guide & Benefits

Newspaper WordPress

United Arab Emirates
On-site
AED 120,000 - 200,000
30+ days ago

Arabic Receptionist Dubai Investments Park

Premier Inn Hotels LLC

Dubai
On-site
AED 60,000 - 120,000
30+ days ago

Temp Customer Care Associate (English and Arabic Speaker)

APM Monaco

Dubai
Hybrid
AED 60,000 - 120,000
30+ days ago

Esthetician/ Facial Expert [ Al Ain]

Reap HR Consultancy

Abu Dhabi Emirate
On-site
AED 60,000 - 120,000
30+ days ago

Sales Manager

PPOAR

Musaffah
On-site
AED 60,000 - 120,000
30+ days ago

Guest Service Agent

Accor Hotels

Dubai
On-site
AED 60,000 - 80,000
30+ days ago

Restaurant Waiter

Emirates Park Zoo

Abu Dhabi
On-site
AED 60,000 - 120,000
30+ days ago

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Customer Experience & Complaints Analyst
ADIB Group
Ras Al Khaimah
On-site
AED 40,000 - 60,000
Full time
30+ days ago

Job summary

A financial services firm in Ras Al Khaimah seeks a Client Service Analyst to manage customer complaints and feedback via the call center. The role requires excellent communication and problem-solving skills, with a focus on enhancing customer satisfaction. Candidates should have 0 to 2 years of experience in customer service and knowledge of banking practices. This position is exclusively for UAE Nationals.

Qualifications

  • 0 to 2 years of experience in Customer Experience/Service.
  • Knowledge of banking laws, policies, procedures, and practices.
  • Experience in service delivery and customer experience.

Responsibilities

  • Handle customer feedback and complaints via voice channel.
  • Carry out outbound calls for complaints follow-up.
  • Ensure delivery of First Call Resolution as a KPI.
  • Timely escalation of complex complaints.
  • Participate in discussions to enhance customer experience.

Skills

Customer focus
Problem solving
Interpersonal skills
Analytical skills
Communication skills
Job description
A financial services firm in Ras Al Khaimah seeks a Client Service Analyst to manage customer complaints and feedback via the call center. The role requires excellent communication and problem-solving skills, with a focus on enhancing customer satisfaction. Candidates should have 0 to 2 years of experience in customer service and knowledge of banking practices. This position is exclusively for UAE Nationals.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.