Global Lifestyles Concierge - Elite Client Service

International SOS; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading concierge service provider in Dubai is seeking a Lifestyle Concierge to deliver exceptional service experiences. The role involves managing client requests, ensuring quality customer interactions, and contributing to a culture of excellence. Candidates should have a relevant university degree and over 2 years of customer service experience, with fluency in English and Arabic. This position offers medical coverage and a supportive work culture.

Benefits

Medical coverage for employees

Accessible office location

Continuous learning & development opportunities

Qualifications

• 2+ years of experience in customer service.
• Fluency in English and Arabic; French is an asset.

Responsibilities

• Fulfill high-profile client requests through various communication mediums.
• Handle escalated customer service issues discretely.
• Ensure positive customer experiences with timely information.

Skills

Customer service skills

Attention to detail

Influencing skills

Communication skills

Education

University degree in Business Administration

Hospitality & Tourism

Marketing

Communication

Job description

A leading concierge service provider in Dubai is seeking a Lifestyle Concierge to deliver exceptional service experiences. The role involves managing client requests, ensuring quality customer interactions, and contributing to a culture of excellence. Candidates should have a relevant university degree and over 2 years of customer service experience, with fluency in English and Arabic. This position offers medical coverage and a supportive work culture.