Contract Manager

GAC; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading service provider in Dubai is seeking a skilled Contract Manager to oversee commercial and operational activities. The role involves managing customer relationships, ensuring operational efficiency, and meeting sales targets. Ideal candidates should have an MBA or equivalent, a valid UAE driver's license, and at least 5 years of experience in warehousing operations. Join a dynamic team focused on quality, safety, and professional growth.

Benefits

Dynamic and supportive work environment

Opportunities for professional growth

Competitive compensation and benefits package

Qualifications

• Minimum of 5 years’ experience in large-scale or complex warehousing operations with commercial negotiations.

Responsibilities

• Maintain and strengthen customer relationships through effective use of CRM systems.
• Reduce operational overheads in alignment with annually agreed targets.
• Manage and develop a team of supervisors and operatives.

Skills

Excellent communication skills in English

Strong understanding of Profit & Loss (P&L)

In-depth knowledge of Warehouse Management Systems (WMS)

Education

MBA, BSc, or Industry Related degree

Tools

Microsoft Office Suite (Excel, Word, PowerPoint)

Job description

Join Our Global Team : Contract Manager Opportunity in Dubai

GAC, a leading worldwide service provider, is dedicated to fostering long-term relationships with customers, staff, and suppliers. We are committed to delivering integrated shipping, logistics, marine and related services to the Shipping, Logistics, Marine, and related markets with the highest levels of quality and safety. We are seeking a skilled and motivated individual to fill the role of Contract Manager in our GAC Dubai. Could you be the ideal candidate?

Job Description

The primary purpose of this role is to plan, direct, and control the commercial, contractual, and operational activities for an assigned client base. The role exists to effectively manage staff and operations, meet targets, deadlines, and customer KPIs, and support business growth through upselling while ensuring compliance with all established standards. This position contributes to the overall objectives of the Distribution Centre by delivering efficient operational management and exceptional customer service.

Key Responsibilities

• Maintain and strengthen customer relationships through effective use of CRM systems.
• Ensure efficient and cost‑effective operations by implementing a structured and measurable environment.
• Reduce operational overheads in alignment with annually agreed targets.
• Manage and develop a team of supervisors, operatives, and clerical staff within the designated area.
• Maintain and enhance client profitability.
• Achieve assigned upselling sales targets.
• Ensure compliance with all GAC policies and procedures relevant to the business area.
• Provide regular updates to management on the status of operations and projects.
• Monitor and enforce staff compliance with health and safety standards.
• Undertake additional tasks within the scope of the role as and when required.
• Ensure adherence to quality management systems and compliance with GAC’s internal and external quality standards.

Requirements

• MBA, BSc, or Industry Related degree
• Valid UAE Driver’s License
• Strong understanding of Profit & Loss (P&L) and financial principles
• Excellent communication skills in English
• In-depth knowledge of standard Warehouse Management System (WMS) functionality; proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Minimum of 5 years’ experience in large-scale or complex warehousing operations, with a solid understanding of commercial and contractual negotiations

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Competitive compensation and benefits package
• The chance to work with a global leader in the industry

Apply Now

If you are a motivated and detail-oriented individual with a passion for shipping, we encourage you to apply for this exciting opportunity. Join our team and be part of a company that values long-term relationships, quality, and safety.

If you think you have what it takes to become part of the GAC Dubai, we look forward to receiving your application.