Banking Call Center Specialist

First Abu Dhabi Bank (FAB); Dubai; On-site; AED 30,000 - 60,000; Full time

Job summary

An established industry player is seeking dynamic individuals to join their customer service team. This role involves providing exceptional service, resolving customer issues, and recommending products to enhance customer satisfaction. As a key player in a top financial institution, you will contribute to the bank's success while developing your career in a supportive and innovative environment. If you are passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Strong team spirit and motivation to provide excellent customer service.
• Ability to analyze customer needs and recommend suitable products.

Responsibilities

• Provide excellent customer service by attending to incoming calls.
• Handle and resolve customer complaints to their satisfaction.

Skills

Customer Service

Communication Skills

Problem Solving

Sales Skills

Education

High School Diploma

Bachelor's Degree

Job description

An established industry player is seeking dynamic individuals to join their customer service team. This role involves providing exceptional service, resolving customer issues, and recommending products to enhance customer satisfaction. As a key player in a top financial institution, you will contribute to the bank's success while developing your career in a supportive and innovative environment. If you are passionate about helping others and thrive in a fast-paced setting, this opportunity is perfect for you.