Customer Care Representative jobs in United Arab Emirates

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience. As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

• Drive the entire sales cycle from initial customer engagement to closed sales.
• Prospect for potential customers using various direct methods, such as calling and face-to-face meetings, and indirect methods, such as networking and social selling to clients within the assigned territory.
• Qualify prospects against company criteria for ideal customers and sales within the territory.
• Consult with the prospect about business challenges and requirements, as well as the range of options and the cost benefits to each.
• Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
• Draft and deliver proposals.
• Report on sales activity (Daily Visit Report).
• Keep detailed notes on prospect and customer interactions (adding and updating opportunities for effective follow-up).
• Provide forecasts on best-case and most likely sales volumes over relevant time periods.
• Work with the Marketing department to plan and execute generation campaigns.
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation.
• Provide feedback to Company management on market trends, competitive threats, unmet needs and opportunities to deliver greater value to customers by extending company offerings.
• Be a positive representative of the company and its brand in the marketplace.
• Conduct all sales activities with the highest degree of professionalism and integrity.
• A fast paced, high performing team.

• A minimum of secondary education.
• A bachelor’s degree is preferred.
• Valid UAE license required.
• 1 - 3 years of relevant experience.
• Intermediate knowledge of sales processes.
• Continuing to build knowledge of the business, financials, products/services, the market and account needs.
• Ability to deliver excellent customer experience.
• Excellent communication and negotiation skills.
• Flexibility to learn new products over time.
• Entrepreneurial spirit and drive.
• Goal-oriented and ambitious, with capacity and drive to reach and exceed quotas.

• Multicultural environment with over 50 different nationalities.
• Competitive Tax-free Salary.
• Comprehensive Health Insurance.
• Annual Air Ticket Allowance.
• Employee discounts at multiple vendors across the emirates.
• Rewards & Recognitions.
• Learning & Development.

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.