Account Manager – Luxury Retail Merchandising/Fitout

Charterhouse Middle East; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading creative agency in Dubai is seeking an experienced Account Manager. You will manage a portfolio of premium clients, ensuring precision in visual merchandising needs and overseeing project lifecycles. The ideal candidate has a Bachelor’s Degree in Architecture or Design, at least 5 years of experience in account management, and a knack for stakeholder collaboration. Proficiency in MS Office and fluency in English are essential. Competitive salary plus benefits offered.

Benefits

Competitive salary plus benefits

Qualifications

• At least 5 years of experience in a project/account management role within the retail or design industry.
• Highly organized and proactive, capable of managing multiple projects under tight deadlines.
• Fluent in English and capable of reading technical drawings.

Responsibilities

• Serve as the primary liaison for a portfolio of premium clients.
• Manage the full lifecycle of projects from concept consultation through to final execution.
• Oversee budget negotiations, timeline coordination, and supplier management.

Skills

Stakeholder management

Project management

Visual merchandising

Creative problem solving

Education

Bachelor’s Degree in Architecture, Design, or a related field

Tools

MS Office

Job description

Job details Location: Dubai
Salary: Competitive Salary Plus Benefits
Job Type: Permanent
Discipline: Architecture & Design
Retail & Hospitality
Sales & Marketing

Job description

Charterhouse is working exclusively with a leading creative agency which supports some of the world’s most iconic luxury brands to bring to life high-impact visual merchandising activations and displays. Our client is looking to hire an Account Manager who will serve as the primary liaison for a portfolio of premium clients, managing the full lifecycle of projects from concept consultation through to final execution.

About the role

• The Account Manager will be responsible for proactively servicing a large portfolio of key clients, ensuring their visual merchandising needs are met with precision and creativity.
• A background in visual merchandising or retail design is essential, as the Account Manager will advise on layout, display strategy, and technical feasibility, offering solutions that align with brand aesthetics and commercial goals.
• Our client seeks a candidate with excellent stakeholder management skills and ability to collaborate effectively with colleagues at all levels.
• A meticulous approach and capability to deliver on challenging client briefs within strict deadlines will be the key to success in this dynamic role.
• The Account Manager will oversee the entire project management process, including budget negotiations, timeline coordination, supplier management, and clear communication across all stakeholders.

Qualifications

• The successful candidate should hold a Bachelor’s Degree in Architecture, Design, or a related field, with at least 5 years of experience in a project/account management role within the retail or design industry.
• To be considered for this role, candidate must be highly organised, proactive, and capable of managing multiple projects under tight deadlines.
• Proficiency in reading technical drawings, using MS Office tools, and full fluency in English is required.
• Upon being shortlisted it will be required to share a portfolio/sample of similar projects delivered.