Customer Care Representative à Émirats arabes unis

Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.

As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 5 brands, we have more than 123 million monthly users that trust in our dedication to providing them with the best platform for their needs.

As a Sales Executive - Inside Sales, you will be a driven sales professional who excels in telephonic sales and is consistently able to close deals vs occasional field visits. You will be responsible to build and maintain large portfolios for many organisations while over-achieving sales targets.

In this role, you will:

• Drive the entire sales cycle from prospecting to closing sales;
• Prospect customers using various sources from cold, warm, and hot leads;
• Qualify prospects against product, service, and company’s requirements;
• Consult with prospects about business challenges and requirements, as well as the range of proposed packages that would suit their needs;
• Draft and deliver proposals via email while maintaining proper business etiquette;
• Keep detailed notes on prospects on our CRM (Salesforce);
• Provide forecasts on most likely sales revenues on a weekly and monthly basis;
• Provide feedback to sales management on ways to decrease the sales cycle, enhance sales and improve company branding and reputation;
• Be a positive representative of the company and its brand in the marketplace;
• Conduct all sales activities with the highest degree of professionalism and integrity.

• High school/ Secondary school.
• 2 to 3 years of experience in a similar role.
• Familiar with Zendesk, CRMs’ (Salesforce a plus).
• Persuasive with strong communication skills to close deals;
• Tactful, intelligent, and improvising skills to handle client’s objections in any way;
• Maintain a high number of daily calls and daily closures;
• Aggressive follow up skills to ensure that deadlines are met;
• Strong negotiation skills to achieve the best possible outcome out of all sales interactions;
• Bi-lingual is a plus.
• Competitive attitude with a hunger to always be on top;
• Result orientated with problem solving skills to resolve challenges through creative and flexible options in line with the company’s overall targets.

• A fast paced, high performing team.
• Multicultural environment with over 50 different nationalities
• Competitive Tax-free Salary
• Comprehensive Health Insurance
• Annual Air Ticket Allowance
• Employee discounts at multiple vendors across the emirates
• Rewards & Recognitions
• Learning & Development

Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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