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Customer Experience Support Specialist
Job summary
A progressive marketing company in Dubai is seeking a Customer Support Experience Officer to enhance customer satisfaction through various support channels. This role involves managing inquiries, resolving issues, and providing product guidance. Ideal candidates should have 1–3 years of experience in customer service and be UAE citizens or residents. A dynamic work environment and career growth opportunities are offered.
Benefits
Qualifications
- 1–3 years of experience in customer service or technical support.
- Proficiency in English; Arabic is an advantage.
- Customer-focused mindset with a positive attitude.
Responsibilities
- Handle customer inquiries through various channels.
- Manage daily customer requests and complaints.
- Coordinate with teams to resolve complex issues.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.