Executive Support & Sales Operations Manager

RELX INC; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A leading multinational organization is seeking an Executive Support & Sales Operations Manager to assist the MENA CEO. The role combines high-level executive assistance with sales operations, requiring strong analytical skills and proficiency in Excel. This position involves managing calendars, coordinating meetings, and developing sales performance reports. Ideal candidates are organized, detail-oriented, and have experience in a multinational environment.

Qualifications

• Proven experience in executive support and/or sales operations.
• Strong analytical skills with proficiency in Excel; experience with BI tools is a plus.
• Excellent communication and interpersonal skills.

Responsibilities

• Manage the MENA CEO’s calendar, ensuring efficient scheduling.
• Organize logistics for internal and external meetings.
• Develop and maintain sales performance dashboards.

Skills

Analytical skills

Proficiency in Excel

Excellent communication

Organizational skills

Tools

BI tools

Job description

About the role

LexisNexis is seeking a highly organized, detail-oriented Executive Support & Sales Operations Manager to support our MENA CEO and regional sales organization. This dual-role position combines high-level executive assistance with strong sales operations and analytical responsibilities. The ideal candidate is proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.

Responsibilities

Executive Support

• Manage the MENA CEO’s calendar, ensuring efficient scheduling and coordination of meetings, events, and travel.
• Organize logistics for internal and external meetings, including preparing agendas, briefing materials, and post-meeting follow-ups.
• Coordinate travel arrangements, accommodations, and itineraries for the CEO and wider team.
• Process expense reports for the CEO.
• Manage purchase orders for the broader team.

Sales Operations & Analytics

• Process and validate sales orders with accuracy and strong attention to detail.
• Maintain and organize sales documentation.
• Develop and maintain sales performance dashboards and regular KPI reporting (pipeline health, conversion rates, win/loss analysis, forecasting accuracy, etc.).
• Monitor CRM data quality and structure while ensuring consistent data hygiene across the team.
• Produce ad-hoc performance reports for senior leadership covering productivity, territory insights, and revenue trends.
• Support commission calculations, quota allocation, territory planning, and incentive modeling using Excel and/or BI tools.
• Conduct win/loss and sales cycle analyses to support sales strategy and enablement initiatives.

Cross-Functional Coordination

• Act as a liaison between the sales team and internal departments such as Finance, Legal, and Operations to ensure alignment and smooth process flow.
• Serve as the primary administrative contact for the team, managing logistical needs, coordinating resources, and facilitating effective communication.

Requirements

• Proven experience in executive support and/or sales operations.
• Strong analytical skills with proficiency in Excel; experience with BI tools is a plus.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Strong organizational and multitasking abilities.
• English fluency is mandatory; additional languages are an advantage.
• Experience working in a multinational environment preferred.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.