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Client Service Representative jobs in United Arab Emirates
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Call Center Supervisor
Al Sahraa Recruitment Services
Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago
Discover more opportunities than anywhere else. Find more jobs nowMulti Property Corporate Sales Manager
Marriott Hotels Resorts
Dubai
On-site
AED 120,000 - 200,000
10 days ago
Sales Manager DolceGabbana Casa Middle East 5490
Moda, Casa, Belleza Y Food&Beverage Dolce&Gabbana
Dubai
On-site
AED 60,000 - 120,000
10 days ago
Sales Manager - HORECA (Food Services Division)
Apt Resources
Dubai
On-site
AED 120,000 - 200,000
10 days ago
Connect with headhunters to apply for similar jobsCommercial Manager — Heavy-Lift & Project Forwarding (Dubai)
Oceanicresources
Dubai
On-site
AED 120,000 - 200,000
10 days ago
Strategic Corporate Groups Sales Manager
Minor International
Abu Dhabi
On-site
AED 220,000 - 294,000
10 days ago
Strategic Corporate MICE Sales Manager
Marriott Hotels Resorts
Dubai
On-site
AED 120,000 - 200,000
10 days ago
Managed Services - Commercial Manager
PricewaterhouseCoopers
Dubai
On-site
AED 120,000 - 200,000
10 days ago
General Manager Sales Automotive industry
Business Umbrella
Dubai
On-site
AED 300,000 - 400,000
10 days ago
Events & MICE Sales Manager — Create Memorable Experiences
AccorHotel
Dubai
On-site
AED 120,000 - 200,000
10 days ago
EMEA Cloud Technical Account Manager — Solutions & Success
Amazon
Dubai
On-site
AED 150,000 - 200,000
10 days ago
Shipping Documentation & Customer Experience Specialist
AW Connect
Dubai
On-site
AED 60,000 - 120,000
10 days ago
Senior Customer Experience Specialist (Automotive)
MILELE MOTORS FZE
Dubai
On-site
AED 120,000 - 200,000
10 days ago
Group & Catering Sales Manager
Marriott Hotels & Resorts
Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago
Sales Manager - MICE
Minor International
Ras Al Khaimah
On-site
AED 60,000 - 120,000
Full time
10 days ago
Job summary
A luxury hotel group in Ras Al Khaimah seeks a proactive Sales Manager for MICE to oversee event planning and develop effective sales strategies. The role involves ensuring exceptional guest experiences, conducting competitor analyses, and managing inquiries to foster future business. Candidates should have a proven sales record in hospitality, strong communication skills, and proficiency in Microsoft Office. A bachelor's degree in Business or Marketing is preferred. Full-time position with no remote work options.
Qualifications
- Proven experience as Sales Manager MICE or in a similar role in a luxury hospitality setting.
- Strong communication, negotiation, and interpersonal skills.
- Results-oriented with a proven record of meeting sales targets.
- Fluency in English; additional language is an advantage.
- Highly capable in using Microsoft Office programs.
Responsibilities
- Oversee the Event Planning function to ensure successful hotel events.
- Develop a sales strategy to meet budget commitments.
- Ensure guest expectations are met or exceeded.
- Conduct competitor analysis regularly.
- Manage enquiry responses to create future business.
- Monitor daily operations to achieve budget expectations.
- Develop relationships with local clients for repeat business.
- Create customized proposals based on customer needs.
Skills
Sales Management
Communication Skills
Negotiation Skills
Interpersonal Skills
Microsoft Office
Education
Bachelor's degree in Business Marketing or related field
Job description
- Oversees the Event Planning function and related staff to ensure the planning and delivery of successful hotel events.
- Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditions.
- Ensures products and or services provided by Event Planning meet or exceed guest expectations and build customer loyalty through product and or service excellence
- Take a proactive sales approach and in line with strategy adapt sales solutions to meet client needs and expectations
- Competitor analysis to be completed and recorded on a regular basis including: Promotions pricing availability test calls and conference boards.
- Ensure efficient management of enquiries turn down and lost business to create future pipeline and repeat business
- Manages the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis
- To develop relationships with local clients direct bookers and agency bookers to ensure a strong base of new and regular repeat business and to ensure confidence in the hotel and booking process
- Accurately identify customer needs draw up wellpresented and customised proposals in line with brand policies and standards of presentation
- Proactively manage BOB against Budgeted target and identify need periods and undertake comprehensive program of sales activity to secure new and ad hoc business minimizing the impact of low activity periods
- Supervise the billing Payment guarantees Credit Policy and Deposits
Qualifications :
- Proven experience as Sales Manager MICE or in a similar commercial role preferably in a large fast paced luxury hospitality setting.
- Strong communication negotiation and interpersonal skills.
- Resultsoriented with a proven track record of meeting or exceeding sales targets.
- Bachelors degree in Business Marketing or a related field is preferred.
- Fluency in verbal and written English is essential an additional languagewould be an advantage.
- Must be a highly capable user of Microsoft office programs including Excel Word PowerPoint and Outlook.
Remote Work :
No
Employment Type :
Fulltime
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.