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Client Service Representative jobs in United Arab Emirates

Sales Manager - MICE

Minor International

Ras Al Khaimah
On-site
AED 60,000 - 120,000
10 days ago
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Call Center Supervisor

Al Sahraa Recruitment Services

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

Sales Manager UAE Nationals Only Evergreen

P&G

Dubai
On-site
AED 60,000 - 120,000
10 days ago

ECM Sales Manager

Squareone Technologies

Dubai
On-site
AED 60,000 - 120,000
10 days ago

Regional Manager Enterprise Sales Engineering MEA

Datadog

Dubai
Hybrid
AED 400,000 - 500,000
10 days ago
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Multi Property Corporate Sales Manager

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Sales Manager DolceGabbana Casa Middle East 5490

Moda, Casa, Belleza Y Food&Beverage Dolce&Gabbana

Dubai
On-site
AED 60,000 - 120,000
10 days ago

Sales Manager - HORECA (Food Services Division)

Apt Resources

Dubai
On-site
AED 120,000 - 200,000
10 days ago
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Commercial Manager — Heavy-Lift & Project Forwarding (Dubai)

Oceanicresources

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Strategic Corporate Groups Sales Manager

Minor International

Abu Dhabi
On-site
AED 220,000 - 294,000
10 days ago

Strategic Corporate MICE Sales Manager

Marriott Hotels Resorts

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Managed Services - Commercial Manager

PricewaterhouseCoopers

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Sales Manager

People Perfect Advisory

Dubai
On-site
AED 60,000 - 120,000
10 days ago

General Manager Sales Automotive industry

Business Umbrella

Dubai
On-site
AED 300,000 - 400,000
10 days ago

Sales Manager - Charter Broker

Vhr

Dubai
Remote
AED 183,000 - 331,000
10 days ago

Events & MICE Sales Manager — Create Memorable Experiences

AccorHotel

Dubai
On-site
AED 120,000 - 200,000
10 days ago

EMEA Cloud Technical Account Manager — Solutions & Success

Amazon

Dubai
On-site
AED 150,000 - 200,000
10 days ago

Technical Account Manager ES - GTSS - EMEA

Amazon

Dubai
On-site
AED 150,000 - 200,000
10 days ago

Shipping Documentation & Customer Experience Specialist

AW Connect

Dubai
On-site
AED 60,000 - 120,000
10 days ago

Specialist Customer Experience

Delivery Hero

Dubai
On-site
AED 60,000 - 120,000
10 days ago

Senior Customer Experience Specialist (Automotive)

MILELE MOTORS FZE

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Group & Catering Sales Manager

Marriott Hotels & Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

Customer Experience Specialist

MILELE MOTORS FZE

Dubai
On-site
AED 120,000 - 200,000
10 days ago

Sales Manager Special Corporate

Marriott Hotels & Resorts

Abu Dhabi
On-site
AED 120,000 - 200,000
10 days ago

Regional Performance Marketing Manager

Crimson Education

Dubai
Remote
AED 257,000 - 368,000
10 days ago

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Sales Manager - MICE
Minor International
Ras Al Khaimah
On-site
AED 60,000 - 120,000
Full time
10 days ago

Job summary

A luxury hotel group in Ras Al Khaimah seeks a proactive Sales Manager for MICE to oversee event planning and develop effective sales strategies. The role involves ensuring exceptional guest experiences, conducting competitor analyses, and managing inquiries to foster future business. Candidates should have a proven sales record in hospitality, strong communication skills, and proficiency in Microsoft Office. A bachelor's degree in Business or Marketing is preferred. Full-time position with no remote work options.

Qualifications

  • Proven experience as Sales Manager MICE or in a similar role in a luxury hospitality setting.
  • Strong communication, negotiation, and interpersonal skills.
  • Results-oriented with a proven record of meeting sales targets.
  • Fluency in English; additional language is an advantage.
  • Highly capable in using Microsoft Office programs.

Responsibilities

  • Oversee the Event Planning function to ensure successful hotel events.
  • Develop a sales strategy to meet budget commitments.
  • Ensure guest expectations are met or exceeded.
  • Conduct competitor analysis regularly.
  • Manage enquiry responses to create future business.
  • Monitor daily operations to achieve budget expectations.
  • Develop relationships with local clients for repeat business.
  • Create customized proposals based on customer needs.

Skills

Sales Management
Communication Skills
Negotiation Skills
Interpersonal Skills
Microsoft Office

Education

Bachelor's degree in Business Marketing or related field
Job description
  • Oversees the Event Planning function and related staff to ensure the planning and delivery of successful hotel events.
  • Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditions.
  • Ensures products and or services provided by Event Planning meet or exceed guest expectations and build customer loyalty through product and or service excellence
  • Take a proactive sales approach and in line with strategy adapt sales solutions to meet client needs and expectations
  • Competitor analysis to be completed and recorded on a regular basis including: Promotions pricing availability test calls and conference boards.
  • Ensure efficient management of enquiries turn down and lost business to create future pipeline and repeat business
  • Manages the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis
  • To develop relationships with local clients direct bookers and agency bookers to ensure a strong base of new and regular repeat business and to ensure confidence in the hotel and booking process
  • Accurately identify customer needs draw up wellpresented and customised proposals in line with brand policies and standards of presentation
  • Proactively manage BOB against Budgeted target and identify need periods and undertake comprehensive program of sales activity to secure new and ad hoc business minimizing the impact of low activity periods
  • Supervise the billing Payment guarantees Credit Policy and Deposits

Qualifications :
  • Proven experience as Sales Manager MICE or in a similar commercial role preferably in a large fast paced luxury hospitality setting.
  • Strong communication negotiation and interpersonal skills.
  • Resultsoriented with a proven track record of meeting or exceeding sales targets.
  • Bachelors degree in Business Marketing or a related field is preferred.
  • Fluency in verbal and written English is essential an additional languagewould be an advantage.
  • Must be a highly capable user of Microsoft office programs including Excel Word PowerPoint and Outlook.

Remote Work :

No


Employment Type :

Fulltime

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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