Sales Manager - MICE

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Ras Al Khaimah seeks a proactive Sales Manager for MICE to oversee event planning and develop effective sales strategies. The role involves ensuring exceptional guest experiences, conducting competitor analyses, and managing inquiries to foster future business. Candidates should have a proven sales record in hospitality, strong communication skills, and proficiency in Microsoft Office. A bachelor's degree in Business or Marketing is preferred. Full-time position with no remote work options.

Qualifications

• Proven experience as Sales Manager MICE or in a similar role in a luxury hospitality setting.
• Strong communication, negotiation, and interpersonal skills.
• Results-oriented with a proven record of meeting sales targets.
• Fluency in English; additional language is an advantage.
• Highly capable in using Microsoft Office programs.

Responsibilities

• Oversee the Event Planning function to ensure successful hotel events.
• Develop a sales strategy to meet budget commitments.
• Ensure guest expectations are met or exceeded.
• Conduct competitor analysis regularly.
• Manage enquiry responses to create future business.
• Monitor daily operations to achieve budget expectations.
• Develop relationships with local clients for repeat business.
• Create customized proposals based on customer needs.

Skills

Sales Management

Communication Skills

Negotiation Skills

Interpersonal Skills

Microsoft Office

Education

Bachelor's degree in Business Marketing or related field

Job description

• Oversees the Event Planning function and related staff to ensure the planning and delivery of successful hotel events.
• Develop a flexible sales strategy to reflect the achievement of hotel budget commitment and which responds to local market conditions.
• Ensures products and or services provided by Event Planning meet or exceed guest expectations and build customer loyalty through product and or service excellence
• Take a proactive sales approach and in line with strategy adapt sales solutions to meet client needs and expectations
• Competitor analysis to be completed and recorded on a regular basis including: Promotions pricing availability test calls and conference boards.
• Ensure efficient management of enquiries turn down and lost business to create future pipeline and repeat business
• Manages the daily operation of Event Planning to achieve or exceed budget expectations. Monitors wages and expenses and makes ongoing adjustments as needed to achieve goals. Ensures accuracy of Forecast and Pace reports and works to provide excellent critiques for financial expenditure and departmental performance on a monthly basis
• To develop relationships with local clients direct bookers and agency bookers to ensure a strong base of new and regular repeat business and to ensure confidence in the hotel and booking process
• Accurately identify customer needs draw up wellpresented and customised proposals in line with brand policies and standards of presentation
• Proactively manage BOB against Budgeted target and identify need periods and undertake comprehensive program of sales activity to secure new and ad hoc business minimizing the impact of low activity periods
• Supervise the billing Payment guarantees Credit Policy and Deposits

Qualifications :

• Proven experience as Sales Manager MICE or in a similar commercial role preferably in a large fast paced luxury hospitality setting.
• Strong communication negotiation and interpersonal skills.
• Resultsoriented with a proven track record of meeting or exceeding sales targets.
• Bachelors degree in Business Marketing or a related field is preferred.
• Fluency in verbal and written English is essential an additional languagewould be an advantage.
• Must be a highly capable user of Microsoft office programs including Excel Word PowerPoint and Outlook.

Remote Work :

No

Employment Type :

Fulltime