Retail jobs in South Africa

Location : V&A Waterfront, Cape Town

Industry : Retail

Working Hours : Retail hours include weekends, public holidays, and shifts (5 working days per week with 1 guaranteed weekend off per month)

Are you ready to step into a fast-paced, work hard, play hard environment? Our client is looking for a mature, driven, and detail-oriented Store Manager to join their successful team. This is an incredible opportunity for someone with a strong personality, excellent leadership skills, and a passion for people and performance.

Job Description

• Lead and inspire a team to achieve and exceed sales targets
• Manage daily store operations with precision and professionalism
• Create and manage staff schedules and rotation plans for both flexi and permanent staff
• Monitor and ensure KPIs and sales goals are consistently met
• Provide mentorship, coaching, and handle performance discussions or disciplinary issues when required
• Ensure a high level of customer satisfaction through exceptional service delivery
• Maintain visual merchandising and store standards
• Be the go-to for conflict resolution and team motivation

Skills & Requirements

• Strong leadership and people management skills
• Attention to detail
• Confident dealing with staff performance, discipline, and conflict resolution
• Ability to monitor, assess, and drive team KPIs and productivity
• Target allocation
• Excellent communication and interpersonal skills
• Flexible and comfortable working retail shifts, weekends, and public holidays
• A proactive problem-solver who thrives under pressure
• Reliable, responsible, and mature mindset

Qualifications

• Matric certificate (required)
• Minimum of 3 years of experience in a similar retail management role
• Additional certificates or tertiary qualifications in retail, management, or related fields will be an advantage

Salary & Remuneration :

• R15 000.00 - R17 000.00 basic salary
• Competitive commission structure
• Annual performance bonus
• Medical Insurance, Retirement Annuity, Disability Cover