Risk and Complience Officer

Signature Cosmetics; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading retail organization in Gauteng is seeking an experienced Risk Management Specialist. The role involves ensuring compliance with company policies, conducting audits, and managing risks across all retail outlets. Candidates should have at least 3 years of experience in risk management and be familiar with safety and compliance audits in a retail environment. A strong educational background in Risk Management or related fields is necessary for this role, along with excellent investigation skills.

Qualifications

• 3+ years of experience in risk management or similar roles.
• Experience in retail environment required.
• Experience in Health and Safety or related roles is mandatory.
• Experience in audits, compliance, and investigations is necessary.

Responsibilities

• Ensure compliance with company policies and report non-compliance.
• Implement risk management procedures in business areas.
• Monitor CCTV and alarms in allocated areas.
• Investigate theft and fraud cases.
• Compile a monthly risk management report.

Skills

Risk management

Investigation skills

Compliance auditing

Health and Safety knowledge

Analysis skills

Education

Grade 12 or equivalent

Degree or Diploma in Risk Management or related qualification

Postgraduate Diploma in Risk Management

Safety Management Training Course (SAMTRAC)

Job description

RESPONSIBILITIES

• Enforce and monitor compliance with all company policies and procedures and report all incidences of non-compliance and deviations to the line manager
• Ensure that all risk management procedures are implemented in allocated business areas
• Ensure that retail outlets in allocated business areas are secured and protected against known risk.
• Provide advice and input to security measures required to protect company assets and reduce risk.
• Assist with all risk related training in allocated business areas in support of effective risk management
• Identify all high-risk, high turnover, and/or high shrinkage retail outlets in allocated business areas, submit recommendations and ensure that the allocated security systems, including but not limited to overt and covert CCTV and alarms are operational and monitored
• Manage all CCTV cameras in allocated business areas and ensure alarms are effectively maintained and fully operational.
• Investigate all alarm activations in allocated business areas and report any areas of concern to the line manager
• Investigate all cases of theft, fraud, POS system breaches in allocated business areas and compile case file for possible enquiry.
• Ensure that all shrinkage control measures are in place and implemented in the retail outlets in allocated business areas to reduce shrinkage and damages.
• Manage and adhere to risk and compliance Audit schedules for all business areas.
• Assist with Risk Assessment documents providing detailed feedback on non-compliance, actions required and taken to meet required standards.
• Conduct audits and investigations and compile evidence case files
• Investigation all stock discrepancies in allocated business areas when requested to do so by the line manager
• Compile a monthly risk management report for allocated business areas inclusive of areas of non-compliance and actions required
• Work hand in hand with all Area Managers and National Operations Manager in allocated business areas to address relevant concerns arising from retail outlets.
• Provide input to the Shrinkage Awareness Programme and Health and Safety Committee
• Ensure that employees have knowledge of the Shrinkage Awareness Programme and that it is implemented in all allocated business areas
• Conduct a follow up audit on all retail outlets in the allocated business areas where audits findings did not meet the required standards.
• Highlight fraudulent activities and trends in store processes and systems, investigate and provide feedback to line manager
• Assist with stores OHS Risk Assessments in allocated business areas as and when required.
• Create awareness of all Health and Safety Regulations and highlight any areas of non-compliance with the line manager.
• Provide accurate statistics, trend analysis, advice, and recommendations on all risk and compliance matters.

REQUIREMENTS

• Grade 12 or equivalent required
• Degree or Diploma in Risk Management, Security, or related qualification is a requirement
• Postgraduate Diploma in Risk Management is an advantage
• Safety Management Training Course (SAMTRAC) Certificate an advantage
• Minimum 3 years’ experience in a risk management or similar role
• Experience in the retail environment is required
• Experience in a Health and Safety or related role a requirement
• Experience in audits, compliance and investigations is a requirement