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To support a comprehensive, professional, and integrated care expert service to patients in collaboration with internal and external healthcare teams.
KEY RESPONSIBILITY AREAS
- Drive patient clinical efficiency in collaboration with the clinical and nursing team prior to admission, during hospitalization, and post-discharge.
- Support an integrated healthcare service by liaising and coordinating with clinician offices and external healthcare providers.
- Fulfill a patient liaison role throughout the delivery of the Care Expert product.
- Utilize data analytics and reporting to monitor patient outcomes, operational efficiency, and clinical governance.
- Promote a culture of improvement, quality, and cost efficiency.
- Ensure effective communication and empowerment around value-based care within the units.
REQUIRED EDUCATION
- Degree or Diploma in General Nursing.
- B-degree in ancillary services.
REQUIRED EXPERIENCE
- At least 5 years’ experience in a senior nursing role (e.g., Shift Leader, SPN) within a private acute healthcare setting.
- Experience with hospital-based ancillary service providers (e.g., Physiotherapist, Occupational Therapist, etc.).
REQUIRED JOB SKILLS AND KNOWLEDGE
- Pharmacology, including clinical pharmacy and antimicrobial stewardship.
- Clinical information capturing and data analytics.
- Nursing care within an acute-care setting.
- Evidence-based practice and guidelines.
- Risk identification and supporting protocols, e.g., IPC.