Remote Transition Lead – IT Services (5-Year Contract)

Galitechonline; Cape Town; Remote; ZAR 400 000 - 500 000; Full time

Job summary

A technology firm is looking for a Transition Manager to oversee service transitions in an EdTech environment. The ideal candidate should have 6-8 years of experience in project management, strong stakeholder engagement skills, and familiarity with governance frameworks like ITIL or PMP. This position is remote, requiring excellent communication and problem-solving abilities. Candidates based in South Africa will be preferred.

Qualifications

• 6-8 years of experience in Project or Transition Management.
• Strong experience in IT service transitions.
• Proficient in governance frameworks and risk mitigation.
• Expertise in ITIL, PMP, or PRINCE2 methodologies.

Responsibilities

• Develop and execute transition plans for vendor onboarding.
• Manage knowledge transfer and document systems/processes.
• Drive risk management strategies.
• Define KPIs and SLAs for service stability.

Skills

Project Management

IT Service Transitions

Stakeholder Engagement

Governance Frameworks

Risk Mitigation

ITIL

JIRA

Confluence

Tools

JIRA

Confluence

ServiceNow

MS Project

Microsoft Teams

SharePoint

Slack

Job description

A technology firm is looking for a Transition Manager to oversee service transitions in an EdTech environment. The ideal candidate should have 6-8 years of experience in project management, strong stakeholder engagement skills, and familiarity with governance frameworks like ITIL or PMP. This position is remote, requiring excellent communication and problem-solving abilities. Candidates based in South Africa will be preferred.