Jobs at Ups in South Africa

Requisition: 138826
Role: Product Manager CSSB
Closing Date: 22 April 2025
Location: Sandton

Job Family: Project, Process and Product
Career Stream: Product Leadership
Pipeline: Manage Self: Professional

The position will require you to plan, manage and execute the product backlog for one or more of the peripheral ATM systems. You will do this through constant collaboration and engagement with internal business users, the Senior Product Manager, the Tech Delivery Manager, and the Program Manager. Our ideal candidate is an excellent communicator who is organised, results driven, and will create, prioritise and deliver quality user stories on the backlog. End-to-end ownership and accountability for the relevant products and/or systems will be with this position.

• Understand and translate the vision of the product (system) and its roadmap into a product backlog with prioritised and detailed user stories.
• Explain and ensure that the team understands the “Why” of all work they are doing.
• Convert Business Requirements into sizable user stories: write well-formed user stories with clear goals and acceptance criteria to refine with the team.
• Maintain the product backlog and adherence to task prioritisation and ultimately responsible for the delivery of tasks.
• Participate in sprint planning, daily stand-ups, definitions of ‘done’ & agile ceremonies (sprint retros / demos / etc.).
• Coordinate query resolution and requirements clarifications between customers and the development team.
• Collaborate with Senior Product Manager and Program Manager to manage ad hoc requests and protect the efficiency of team delivery.
• Together with the scrum master ensure that if the team is dependent on any other teams for their delivery, that the dependency is tracked and managed properly.
• Manage the delivery of user stories through the complete project lifecycle from inception to deployment, ensuring that delivery meets business and technical requirements and is within agreed timelines. Sign off on stories as completed.
• Establish and maintain effective relationships with management, ensuring regular engagement in terms of understanding the business need, building shared understanding of the solution, and providing status updates to achieve successful outcomes.
• Monitor and drive progress through team meetings, agile ceremonies, and report status proactively to the business.
• Execute strategy, highlight gaps in resourcing, capacity and performance (have a clear understanding and effective management of team velocity).
• Record and log key product decisions, rationale and risks.

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

• Bachelor of Science in Engineering (BSc (Eng)) / Bachelor of Engineering (BEng): NQF Level 8 or similar

• Certified Product Owner and/or Scrum Master course.

• 1 - 3 years’ relevant working experience

Preferred Skills

• Prior experience working in a software environment (preferably as a product owner / scrum master / delivery manager / project manager) will be an added advantage.
• Advanced knowledge of business analysis principles
• Experience in Jira.

• Communication Strategies
• Data analysis
• Industry trends
• Principles of financial management
• Relevant regulatory knowledge
• Decision-making process
• Cluster Specific Operational Knowledge
• Governance, risk and controls

• Customer Focus
• Decision Making
• Facilitating Change
• Initiating Action
• Innovation
• Technical/Professional Knowledge and Skills