Human Resouces jobs in Germany

Position : Operations Manager

Area : East London

Qualifications :

• Grade 12
• Relevant Tertiary qualification, Supply Chain and Logistics Management Diploma / Degree

Experience :

• Minimum of 5 years’ experience within the FMCG Industry
• Management of a small fleet of vehicles
• Experience in storage of chemicals and understanding the associated risks
• Experience with Cargowise Warehouse Management system

Inventory Management :

• Ensure all clients are onboarded onto Cargowise 1 Warehouse Management System
• Ensure automated stock on hand reports are set up for clients
• Ensure effective use of Cargowise system for client stock takes
• Plan weekly cycle counts for the entire production range
• Conduct monthly physical stock counts for each client, comparing physical stock to Cargowise stock, in line with SLA requirements
• Submit cycle count and stock take results to clients as per SLA

Operations :

• Complete weekly CHEP reconciliations and document them
• Review daily Material Handling Equipment checklists and address deviations and repairs
• Log and investigate all claims or potential claims
• Manage warehouse layout and space optimization to maximize storage and streamline movement
• Implement quality checks to ensure product integrity
• Ensure safety and company policy compliance within the warehouse

Client Interaction :

• Address client complaints promptly
• Provide monthly reports to the General Manager detailing complaints received
• Attend SLA meetings with clients as required

People Management :

• Lead and manage warehouse staff, assign tasks, and ensure proper training
• Manage labour relations and scheduling

Finance :

• Manage operational billing activities monthly
• Review billing schedules regularly
• Implement cost control measures

Management Reports :

• Prepare monthly reports including CHEP reconciliation, EC scorecard, stock loss, operational data, OTP progress, and management review pack

Skills :

• Attention to detail
• Business acumen
• Organizational skills
• Excellent customer relationship skills
• Supervisory and leadership skills
• Strong communication skills

Competencies :

• Strong warehousing operational and management skills
• Knowledge of handling, storage, and transportation of dangerous goods
• Proficiency in MS Office