Unit Administrator - Rch Ethekwini (Durban)

National Renal Care Pty; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare services provider in Durban is seeking a Unit Administrator to manage patient administration, follow financial procedures, and ensure excellent customer service. The ideal candidate will have a Grade 12 education, at least 2 years of experience in a similar role, and be skilled in MS Office. Strong interpersonal, organisational, and ethical behaviour skills are essential for success in this position. Join a dynamic team and contribute to high-quality healthcare delivery.

Qualifications

• Grade 12 level of numeracy and literacy is required.
• Minimum of 2 years experience in a similar role is essential.
• Strong interpersonal skills and ability to work under pressure.

Responsibilities

• Ensure all patient administration is effectively completed per company deadlines.
• Follow all financial policies and procedures daily.
• Maintain efficient customer service through effective communication.

Skills

Strong interpersonal skills

Computer literacy (MS Office)

Customer orientation

Team player

Organisational skills

Ability to work under pressure

Excellence orientation

Ethical behaviour

Education

Grade 12 level of numeracy and literacy

Minimum of 2 years experience in a similar role

Job description

Job title : Unit Administrator - RCH Ethekwini (Durban)

Job Location : KwaZulu-Natal, Durban

Deadline : December 11

Requirements

Grade 12 level of numeracy and literacy.

A Minimum of 2 years experience within a similar role.

Must be able to work under pressure in a constantly changing environment.

Strong interpersonal skills are required.

Computer literacy essential (MS Office).

Strong Customer Orientation

Team player

Very energetic

Well organised

Excellence Orientation (Concern for high-quality work)

Ethical Behaviour (Honesty)

Key Performance Areas (KPA)

Ensure all patient administration is effectively completed per company deadlines and policies.

Ensure that all financial policies and procedures are followed daily in the unit, i.e., confirmations, billing, private patients, stock, waste, etc.

Ensure that the unit follows the relevant HR and payroll processes daily.

Ensure all unit administration is effectively completed per company deadlines and policies.

Ensure efficient customer service by maintaining proactive and effective communication with stakeholders and interdepartmental staff to maintain optimal service delivery standards.

Make sure that all staff are trained and educated about the Administration function in the unit and that your related knowledge is constantly updated.

Demonstrate the National Renal Care Values and Caring the NRC Way.