Branch Manager

Pepkor Lifestyle; Senqu Local Municipality; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company seeks an experienced Branch Manager to oversee operations in their Senqu Local Municipality branch. The role encompasses managing all aspects of store profitability, ensuring customer satisfaction, and fostering a positive environment. Ideal candidates will have management experience in retail, superior communication skills, and a drive for sales success. This position offers the chance to lead a dynamic team and make impactful decisions for the store's growth.

Qualifications

• Management experience of 3-5 years in a retail environment.
• Strong administrative skills and ability to drive execution.

Responsibilities

• Manage store profitability through planning and organizing resources.
• Ensure customer satisfaction and superior service.
• Lead and control staff to drive sales and team collaboration.

Skills

Business Acumen

Excellent verbal and written communication skills

People management

Planning and organising

Customer centricity

Education

Grade 12

Retail Management/Business Diploma

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations which include staff management, ensure customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.

Key duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self-management

Minimum Requirements

• Grade 12
• Management experience of 3-5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.