Customer Service-Jobs in Südafrika

Are you passionate about our brands and would like to join a leading retailer? We are looking for high‑energy and confident team members, who will help create positive energy and excitement around our brand and products. If you have a strong selling instinct and enjoy impressing Customers with your keen sense of style and creative eye, then this position is for you!

• Being an ambassador for our brand and offering amazing guest experience.
• Exceed our guests' expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest trends and technology.
• Searching out opportunities for new business.
• Assist with replenishing of stock and visual merchandising to ensure the store is ready for our guests.

• Grade 12 (Matric)
• 2‑3 Years Retail Experience
• Furniture sales experience (advantageous)

• Passionate about people is a must.
• Target driven and experience focused.
• Possess a strong work ethic and hands‑on attitude.
• Demonstrate initiative to deliver results.
• Ability to thrive under pressure.
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends, public holidays and evening shifts.
• Ability to work a flexible schedule to meet the needs of the business.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
• Figure and admin orientated.
• Management Experience.
• Organised and thorough.
• An excellent leader and business manager.
• Profit and turnover driven.
• Able to manage risk within the store.
• Strategic Sales Planning.
• Managing the Sales Process.
• Customer Value Management.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose‑led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

Since the opening of our first store, @home has been redefining the homeware landscape with a unique blend of luxury and functionality throughout the home. Our vision is clear: to create spaces that inspire, comfort and delight, a place where you can truly imagine more. Our commitment to innovation drives us to constantly push the boundaries of what’s possible, introducing new concepts, and staying ahead of the curve. From contemporary and exquisite furniture finds to elegant décor and accessories, @home is a celebration of quality, comfort and timeless style.