Store Manager

Cape Union Mart Group; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in Johannesburg is seeking an experienced retail manager to oversee store operations and team performance. The ideal candidate should possess at least 5 years of management experience in retail and a clear criminal record. Responsibilities include driving sales through exemplary customer service, team development, and innovative merchandising. Strong leadership and effective communication skills are required. This position offers an opportunity to shape a dynamic team culture.

Qualifications

• 5 years of management retail experience.
• Clear criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assist in managing all aspects of a store.
• Maximize turnover and profit.
• Minimize shrinkage by monitoring stock related risks.
• Deliver exceptional customer service.
• Lead team selection and training.
• Innovative visual merchandising to optimize sales.

Skills

Inspirational leadership

Customer service

Team building

Innovation

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Duties and Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements:

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement.

• 5 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.EE candidates will be given preference