Medical Receptionist

AngelCare; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading healthcare provider in Durban is seeking a dynamic Medical Receptionist to be the first point of contact for patients. You will ensure a welcoming atmosphere, manage appointments, and maintain patient records while working in a fast-paced environment. Ideal candidates have strong communication skills and previous experience in healthcare. Benefits include a competitive salary and opportunities for growth.

Benefits

Health insurance

Paid time off

Opportunities for professional development

Qualifications

• Previous experience in a medical office or healthcare setting is preferred.
• Knowledge of medical terminology is an asset.
• Ability to maintain confidentiality and adhere to privacy policies.

Responsibilities

• Greet and assist patients and visitors in a professional and friendly manner.
• Schedule and confirm patient appointments using our electronic scheduling system.
• Manage patient check-ins and check-outs, ensuring accurate patient information.

Skills

Excellent communication and interpersonal skills

Strong organizational and time-management skills

Customer service-oriented

Ability to multitask

Education

High school diploma or equivalent

Tools

Electronic medical records and scheduling systems

Job description

Position: Medical Receptionist Company Overview: Msuez Uk is a leading healthcare provider dedicated to providing high-quality medical care to patients. Our team of experienced healthcare professionals is committed to delivering compassionate and personalized care to our patients. We are currently seeking a dynamic and customer-oriented Medical Receptionist to join our team. Position Overview: As a Medical Receptionist, you will be the first point of contact for our patients and visitors. You will play a crucial role in creating a positive and welcoming atmosphere for our patients, ensuring their experience at our facility is smooth and efficient. Your main responsibilities will include managing patient appointments, answering phone calls, and maintaining patient records. Key Responsibilities: - Greet and assist patients and visitors in a professional and friendly manner - Schedule and confirm patient appointments using our electronic scheduling system - Answer phone calls and direct them to the appropriate staff member - Manage patient check-ins and check-outs, ensuring accurate and complete patient information is collected - Verify insurance information and assist with insurance-related inquiries - Maintain patient records and update information as needed - Process payments and maintain accurate financial records - Collaborate with medical staff to ensure efficient patient flow and timely appointments - Maintain a clean and organized reception area - Adhere to all privacy and confidentiality policies and procedures - Other administrative tasks as assigned by the supervisor Qualifications: - High school diploma or equivalent - Previous experience in a medical office or healthcare setting is preferred - Excellent communication and interpersonal skills - Strong organizational and time-management skills - Ability to multitask and work in a fast-paced environment - Proficient in using electronic medical records and scheduling systems - Knowledge of medical terminology is an asset - Ability to maintain confidentiality and adhere to privacy policies - Customer service-oriented and able to handle difficult situations with patience and professionalism Working Conditions: This is a full-time position, with the standard work hours of 9:00 am to 5:00 pm, Monday to Friday. However, some flexibility may be required to accommodate patient appointments. The Medical Receptionist will work in a fast-paced and dynamic environment, interacting with patients and healthcare professionals on a daily basis. Benefits: We offer a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional development and growth within the company. If you are a motivated and customer-oriented individual with a passion for healthcare, we encourage you to apply for this exciting opportunity to join our team at Msuez Uk. We look forward to hearing from you!