Customer Service Agent jobs in United States

Are you an experienced cybersecurity sales professional ready to make a real impact in the digital security landscape of Africa?

Our client, a leading distributor of advanced cybersecurity technologies, is seeking a Senior Account Executive to drive growth across the SADC and East Africa regions. With a strong network of channel partners and top-tier vendor relationships, our client is committed to empowering businesses to stay ahead of evolving cyber threats while fostering a safer digital future.

• Market Development
• Engage with executives, channel partners, end-users, and key stakeholders to define and refine target markets.
• Align sales efforts with evolving company strategies and business objectives.
• Gain deep understanding of our cybersecurity portfolio, market positioning, and pricing.
• Prospecting & Pipeline Building
• Build and maintain a qualified prospect pipeline.
• Capture all sales opportunities in the CRM to ensure accuracy and follow-through.
• Set and track performance targets throughout the sales cycle.
• Take proactive corrective actions when targets are not met.
• Sales Execution
• Manage the full sales process from initial contact to closing deals.
• Ensure all proposals and documentation meet high standards and are delivered on time.
• Maintain CRM integrity through consistency in updates and follow-ups.

• ICT or Business-related Diploma / Degree (Preferred)
• Sales Certifications (Advantageous)
• Knowledge of distributed cybersecurity vendor products is a plus

• 5+ years of B2B sales in mid-sized enterprise environments
• 3+ years of experience selling network security solutions (e.g., Firewalls, VPNs, Proxies)
• Background in channel partner sales and go-to-market strategies
• Strong network of enterprise decision-makers

• Confident presenter, comfortable engaging both C-level and technical audiences
• Strong proposal writing and deal-closing capabilities
• CRM proficiency (e.g., Salesforce, HubSpot) and MS Office suite

• Expect extensive regional travel.
• Occasional international travel may also be required.

• Proven quota achievement and consistent performance
• Demonstrated career stability and client retention
• 3 credible professional references

• Be part of a mission to secure digital ecosystems across Africa
• Represent cutting-edge technologies from world-leading cybersecurity vendors
• Work with a team that values collaboration, innovation, and integrity

Apply now and become a trusted advisor in one of the continent’s fastest-growing digital sectors.