Junior Sales Account Manager (Travel)

The Legends Agency; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A travel industry company based in Cape Town is seeking a Junior Sales Account Manager to manage International Travel accounts and drive business growth. The ideal candidate has strong sales management and negotiation skills and is comfortable working under pressure. Responsibilities include deal tracking, customer support, and market trend analysis. This is a full-time role offering a dynamic work environment.

Qualifications

• Self-starter with resilience in a fast-paced environment.
• Strong negotiation skills and ability to manage objections.
• Proficient in workload prioritization.

Responsibilities

• Manage a portfolio of International Travel Accounts.
• Research and build International Travel deals.
• Provide feedback on booking and visitor trends.

Skills

Sales account management

Content management

Deal management

Data analysis

Customer service

Education

Degree Level

A-Level

Tools

Excel

Job description

About the job Junior Sales Account Manager (Travel)

Purpose of the role:

The role will be a mix of sales account management and day to day administration. Working closely with International Travel accounts you will drive business within the platform to a higher standard. Primarily focusing on content levels and deal management. Successful applicants will be self-starting and resilient.

Responsibilities

• Manage a portfolio of International Travel Accounts.
• Research and build International Travel deals.
• Deal Management including
• • Tracking Live Deals
  • Price and Availability monitoring
  • Booking Calendar Management
  • Copy Feedback
  • Deal extensions
  • Discounts
• Provide support with new business accounts and ad hoc marketing campaigns.
• Provide feedback on data including booking and visitor trends.
• Work with the analysts on email orders, email campaigns, site orders plus App & Web pushes.
• Follow industry and competitor trends to ensure our platforms are relevant and in-line with the market.
• Work alongside Customer Services to provide account level support for escalated customer complaints or challenges.
• Monitor deal refunds and work with accounts to bring these in line with company policy.
• Work with finance to provide invoicing for all marketing campaigns.

Technical Skills required

• Degree Level desirable but A-Level is fine.
• Computer literate
• Good knowledge of Excel.

Soft Skills required

• Ability to prioritise workload.
• Ability to work under pressure to meet short deadlines.
• Good at managing objection handling skills, with the ability to anticipate queries and objections.
• Ability to negotiate on commission structures.
• Not shy of hard work!

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