Customer Service Agent jobs in South Africa
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Global FMCG Senior Key Account Manager (Hybrid)
1Adb4C34-Fce2-449F-8Ca3-De846Ef7728F
Sales Executive
Job summary
A dynamic sales organization in Cape Town is looking for a motivated Sales Executive to drive new business and enhance existing customer relationships. This role requires strong communication skills and the ability to work autonomously while collaborating with internal teams. Candidates must possess proficiency in CRM software and have an endorsed code 8 driver's license. This opportunity offers a combination of field and remote work, empowering the right candidate to achieve sales targets creatively and effectively.
Qualifications
- Proficiency in CRM software and sales analytics tools.
- Industry-specific knowledge if applicable, such as fintech, Banking & FMCG.
- Endorsed code 8 driver’s license.
Responsibilities
- Drive new business acquisition and grow existing customer relationships.
- Plan and conduct sales activities weekly.
- Solve technical issues and provide customer service.
- Ensure compliance with administrative tasks as per monthly cycles.
Skills
Tools
The Sales Executive is a results-oriented sales professional responsible for driving new business acquisition, growing existing customer relationships, and delivering on regional sales targets across multiple channels, including Direct Sales and Tavern Sales.
This role operates in both field and remote capacities, combining in-person client engagement with digital tools to optimize reach, efficiency, and service delivery.
As a key representative of the company, the Sales Executive is expected to embody the organization’s mission and values, consistently acting with integrity, professionalism, and accountability.
The role requires the ability to work autonomously, adapt to evolving operational needs, and proactively identify growth opportunities within informal and formal trade markets.
Key Responsibility Areas:
- Solve Technical issues.
- Provide customer service.
- Advise customer on software management.
- Manage device requisitions, allocations, and stock take as per monthly cycle requirements.
- Ensure administrative time is allocated to fulfill all designated administrative tasks and roles.
- Comply with regional admin office requirements as per monthly cycles.
- Adhere to the requirements of the business when placing devices.
- Planning of sales activities on a weekly basis.
- Coordinate sales efforts with marketing and sales management.
- Interaction and cooperation with the Sales Admin team and the ability to perform work within acceptable timelines.
- Work on key weekly reporting and management cycles with Field and Regional Sales teams.
Requirements:
In order to be considered for this position, the following requirements must be met:
- Proficiency in CRM software and sales analytics tools.
- Industry-specific knowledge (if applicable, such as fintech, Banking & FMCG)
- Endorsed code 8 driver’s license
Key Competencies & Skills:
- Strong communication skills with the ability to engage effectively at all levels.
- A genuine interest in understanding our business and its dynamics.
- Proven ability to build and maintain collaborative relationships.
- Proactive mindset with a results-driven approach to achieving goals.
- Exceptional attention to detail and the ability to follow procedures accurately.
- High level of integrity and professionalism in all aspects of work.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.