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2 580

Customer Service Agent jobs in South Africa

New Business Sales Executive (PTA)

Daisy JHB (Pty) Ltd

Pretoria
On-site
ZAR 200,000 - 300,000
30+ days ago
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Key Account Manager (French Speaking)

IOEC

Durban
On-site
ZAR 600,000 - 900,000
30+ days ago

Senior Medical Sales Consultant – Ophthalmology

SavageOne Pty Ltd

Midrand
On-site
ZAR 200,000 - 300,000
30+ days ago

Senior Sales Consultant ( Medical Experience )

SavageOne Pty Ltd

Midrand
On-site
ZAR 200,000 - 300,000
30+ days ago

Digital Account Executive

SavageOne Pty Ltd

Durban
On-site
ZAR 300,000 - 500,000
30+ days ago
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Sales Executive

The Legends Agency

Cape Town
On-site
ZAR 300,000 - 400,000
30+ days ago

Sales Manager- Container Industry- Kempton Park

Human Accent

Gauteng
On-site
ZAR 200,000 - 350,000
30+ days ago

Sales Manager

African Ambition

Johannesburg
On-site
ZAR 200,000 - 300,000
30+ days ago
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Part-Time Sales Consultant - iStore Ballito

Core Group

KwaZulu-Natal
On-site
ZAR 50,000 - 200,000
30+ days ago

Key Accounts Associate

Acdc Dynamics South Africa

Secunda
On-site
ZAR 200,000 - 300,000
30+ days ago

Retail Sales Executive (B2C Sales) (Automotive)

AUTO24.africa

Strand
On-site
ZAR 50,000 - 200,000
30+ days ago

Retail Sales Executive (B2C Sales) (Automotive)

AUTO24

Roodepoort
On-site
ZAR 120,000 - 240,000
30+ days ago

Global Account Manager – Software

Js3 Recruitment

Noordwes
On-site
ZAR 600,000 - 900,000
30+ days ago

Sales Manager - Coastal

Compass Medical Waste Services Recruitment

Durban
On-site
ZAR 200,000 - 300,000
30+ days ago

Account Manager / s (Capital Equipment / Material Handling)

The Recruitment Guy

Mbombela
On-site
ZAR 200,000 - 300,000
30+ days ago

Field Account Manager — Grow Your Construction Territory

Hilti South Africa

Durban
On-site
ZAR 320,000 - 500,000
30+ days ago

Account Manager (Kwazulu-Natal Region)

Hilti South Africa

Durban
On-site
ZAR 320,000 - 500,000
30+ days ago

Group Legal Commercial Manager (Executive)

Synergy Jobs (Pty) Ltd

Sandton
On-site
ZAR 800,000 - 1,200,000
30+ days ago

Sales Manager - Inland

Compass Medical Waste Services Recruitment

Gauteng
On-site
ZAR 600,000 - 850,000
30+ days ago

Strategic Account & New Business Sales Executive

Joblink Placement

Boksburg
On-site
ZAR 600,000 - 800,000
30+ days ago

Manager, Relationship, Growth

Standard Bank Group

Vryheid
On-site
ZAR 500,000 - 800,000
30+ days ago

Customer Service Consultant

Hello Group

Centurion
On-site
ZAR 200,000 - 300,000
30+ days ago

Senior Manager, Account Development

NielsenIQ

Johannesburg
On-site
ZAR 600,000 - 800,000
30+ days ago

Sales Consultant | Managed People Solutions | Gauteng

Managed People Solutions

Gauteng
On-site
ZAR 300,000 - 600,000
30+ days ago

Sales Consultant | Managed People Solutions | National

Managed People Solutions

Gauteng
On-site
ZAR 300,000 - 400,000
30+ days ago

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Similar jobs:

Customer Service jobsCustomer Service Remote jobsAgent jobsCustomer Service Consultant jobsService Adviser jobsEstate Agent jobsSales Agent jobs
New Business Sales Executive (PTA)
Daisy JHB (Pty) Ltd
Pretoria
On-site
ZAR 200 000 - 300 000
Full time
30+ days ago

Job summary

An established company in the ICT sector seeks a Client Relationship Manager to expand and maintain client relationships. The role involves developing sales strategies, conducting business reviews, and ensuring client satisfaction. Successful candidates should have a marketing or sales qualification, strong communication skills, and a valid driver’s license.

Qualifications

  • Proven experience in client relationship management.
  • Knowledge of the Office Automation & ICT Industry is an advantage.
  • Valid Driver’s License and reliable vehicle required.

Responsibilities

  • Develop and maintain strong relationships with clients to ensure satisfaction and loyalty.
  • Conduct regular business reviews to evaluate client satisfaction.
  • Collaborate closely with Sales Managers and Sales Representatives.

Skills

Client relationship management
Sales strategy development
Communication

Education

Marketing / Sales Qualification
Job description
  • Develop new relationships with clients to expand the current client / customer base
  • Develop and maintain strong relationships with clients / customers to ensure satisfaction and loyalty.
  • Conduct regular business reviews to evaluate client satisfaction with products and services.
  • Identify and communicate sales opportunities within key accounts to the sales team.
  • Keep clients informed about new product offerings and updates.
  • Attend client meetings to strengthen relationships with existing accounts.
  • Meet client relationship targets and KPIs as defined by the Head of Sales.
  • Collaborate closely with Sales Managers and Sales Representatives to support client needs.
  • Address and resolve client concerns promptly and effectively.
  • Administer client satisfaction surveys and reviews to gather feedback.
  • Monitor company performance against service level agreements and flag potential issues.
  • Keep relevant managers informed about changes or developments within client accounts.
  • Coordinate with internal departments to fulfill client requirements efficiently.
  • Focus on client retention by proactively addressing their needs.
  • Meet weekly appointment and sales gross profit (GP) targets.
  • Contact potential clients to uncover opportunities.
  • Must be able to present proposals to decision makers.
  • Develop sales strategies to reach and exceed targets.
  • Research organization's and individuals to find new opportunities.
  • Increase the value of current customers while attracting new ones.
  • Attend conferences, meetings and industry events.
  • Develop quotes and proposals for clients.

Qualifications

  • Knowledge of Office Automation & ICT Industry will be an advantage
  • Marketing / Sales Qualification will be an advantage
  • Valid Driver’s License and reliable vehicle
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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