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5,146

Key Account Manager jobs in Singapore

Customer Success Manager (Edtech Products)

TAIDII PTE. LTD.

Singapore
On-site
SGD 80,000 - 100,000
17 days ago
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Events Executive - Entry Level [ACO-001-16]

EQUE PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
17 days ago

MARKETING MANAGER

AL ASRIN PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
17 days ago

Sales Head/General Manager, Airfreight forwarding Logistics

AMETHYST ASIA PARTNERS PTE. LTD.

Singapore
On-site
SGD 150,000 - 200,000
17 days ago

BUSINESS DEVELOPMENT MANAGER

SHAZANA SG PTE. LTD.

Serangoon Garden Circus
On-site
SGD 60,000 - 80,000
17 days ago
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BUSINESS DEVELOPMENT MANAGER

HMH CATERING PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
17 days ago

Business Development Associate

ETORO SINGAPORE PTE. LTD.

Singapore
On-site
SGD 40,000 - 60,000
17 days ago

Marketing Head Obesity & Liver Health (Survodutide), HP ROPU ASKAN

BOEHRINGER INGELHEIM SINGAPORE PTE. LTD.

Singapore
On-site
SGD 120,000 - 180,000
17 days ago
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Business Development Manager

HUSTLE & BUSTLE PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
17 days ago

SALES MANAGER

BRITISH INDO CORNER PTE. LTD.

Singapore
On-site
SGD 60,000 - 90,000
17 days ago

IT Sales Manager / Channel Manager

TERRA SYSTEMS PTE. LTD.

Serangoon Garden Circus
On-site
SGD 60,000 - 80,000
17 days ago

Sales Consultant (Aesthetic)

LIVINGSTONE HEALTH LTD.

Singapore
On-site
SGD 80,000 - 100,000
17 days ago

Clinic Sales Consultant - 0210

THE SUPREME HR ADVISORY PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
17 days ago

B2B Sales Consultant | Flooring Solution

RECRUIT LYNC PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
17 days ago

Sales Manager (Machinery, Quality & Engineering Services)

TRAQUE PTE. LTD.

Singapore
On-site
SGD 70,000 - 90,000
18 days ago

Business Development Manager

WESTCON GROUP PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
18 days ago

Business Development Manager (Pharma MNC) #HZO

RECRUIT EXPRESS PTE LTD

Singapore
On-site
SGD 60,000 - 80,000
18 days ago

TCM Sales Manager

NATURAL HEALING PTE. LTD.

Singapore
On-site
SGD 20,000 - 60,000
18 days ago

SALES MANAGER

SABIRA SG PTE. LTD.

Singapore
On-site
SGD 60,000 - 90,000
18 days ago

Senior Sales Executive/ Assistant Sales Manager

Flintex Consulting Pte Ltd

Singapore
On-site
SGD 45,000 - 65,000
18 days ago

( IMMEDIATE) Fun Sales Advisor | UNCAPPED $

SORORITY

Singapore
On-site
SGD 20,000 - 60,000
18 days ago

Business Development Manager #SGUnitedJob

AGX LOGISTICS (S) PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
18 days ago

Business Development Executive (Food Packaging)

MTC CONSULTING PTE. LTD.

Singapore
On-site
SGD 60,000 - 80,000
19 days ago

Marketing Head Obesity & Liver Health (Survodutide), HP ROPU ASKAN

BOEHRINGER INGELHEIM SINGAPORE PTE. LTD.

Singapore
On-site
SGD 120,000 - 160,000
19 days ago

Business Development Manager

ESPIRE INFOLABS (SINGAPORE) PTE. LTD.

Singapore
On-site
SGD 80,000 - 120,000
19 days ago

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Customer Success Manager (Edtech Products)
TAIDII PTE. LTD.
Singapore
On-site
SGD 80,000 - 100,000
Full time
17 days ago

Job summary

A technology service provider in Singapore seeks a customer success manager to onboard new clients, maintain strong relationships with existing clients, and ensure satisfaction. Responsibilities include training clients, managing inquiries, collecting feedback, and identifying upsell opportunities. The ideal candidate should be proactive in achieving service level agreements and enhancing customer experience. The role is essential for driving client loyalty and satisfaction.

Responsibilities

  • Onboard new clients and provide training.
  • Maintain strong relationships with existing clients.
  • Conduct regular refresher training and support.
  • Respond promptly to client inquiries.
  • Gather client feedback for product improvement.
  • Identify renewal and upsell opportunities.
  • Lead customer management analysis for SLA achievement.
Job description
  • New clients onboarding, including training and other initial deployment related works
  • Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
  • Account servicing, conduct refreshment training, support and troubleshooting
  • Attending to client’s inquiries timely and promptly
  • Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
  • Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
  • Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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