Customer Service Manager jobs in United States

Job Summary

About Velocity Leasing:At Velocity Leasing, we are dedicated to transforming urban mobility by providing innovative and sustainable electric vehicle (EV) leasing solutions.

As an Automotive Sales Executive, you will be responsible for understanding customer needs, recommending suitable vehicles, and facilitating the purchase process. Your role is to provide an excellent customer experience, build strong relationships, and achieve sales targets.

Key Responsibilities:

• Identify and secure new business opportunities.
• Build and maintain strong customer relationships.
• Maintain an in-depth knowledge of the dealership's inventory, including new and pre-owned vehicles.
• Stay updated on industry trends, new models, and advancements in automotive technology
• Expertly negotiate contracts to maximise profitability.
• Meet or exceed monthly and annual sales targets.
• Maintain accurate records of all sales activities and transactions.
• Report sales performance, market trends, and customer feedback to management.
• Handle customer inquiries, concerns, and complaints professionally and promptly.

What Makes You the Perfect Fit:

• Proven experience in automotive sales or a related sales position.
• Strong selling, negotiation, and communication skills.
• A track record of achieving sales quotas.
• Customer-focused approach.
• Proficient in CRM systems and Microsoft Office.
• Persuasive and confident with strong closing skills.
• Self-motivated and goal-oriented.