SVP, Team Head Client Services, Fund Services (Singapore)

Amethyst Partners; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading financial services firm in Singapore seeks an experienced professional to manage its Client Servicing team in the hedge fund industry. The ideal candidate has at least 15 years of relevant experience in fund services or administration, possesses a strong background in fund accounting and operations, and has a bachelor's degree in a related field. This role focuses on delivering high-quality client service, strengthening relationships, and identifying new business opportunities.

Qualifications

• At least 15 years of relevant experience in Fund Services / Fund Administration in the hedge fund industry.
• Strong technical and Operations knowledge in fund accounting and fund operations.
• Team management experience is an advantage.

Responsibilities

• Manage Client Servicing team to ensure overall client servicing quality.
• Manage a portfolio of hedge fund clients and provide excellent client service.
• Understand clients’ business needs to provide all-rounded fund service solutions.
• Strengthen client relationships and identify potential business opportunities.
• Work with operations team for support in fund accounting and trade operations.
• Track market landscape to provide added-value service.
• Collaborate with teams for new client on-boarding and integrations.

Skills

Client servicing

Fund administration knowledge

Team management

Business acumen

Market knowledge

Education

Bachelor's degree in Accounting or Finance

Job description

Key Responsibilities

• Manage Client Servicing team to ensure the overall client servicing quality to the clients in fund industry particularly hedge funds
• Manage a portfolio of hedge fund clients in the region and provide excellent client service to them
• Actively understand clients’ business needs such as their investment strategies, infrastructure requirements so as to provide an all-rounded fund service solutions to them
• Strengthen the existing client relationships and help identify potential business opportunities for the firm by upselling other products and services
• Work with the operations team so they can provide a good support of fund accounting, trade operations service to clients
• Keep track of the market landscape and development so as to provide added-value service to clients
• Collaborate with other teams to assist in new client on-boarding and integrations etc

Key Requirements

At least 15 years of relevant experience in Fund Services / Fund Administration / hedge fund industry

Bachelor degree in Accounting or Finance related discipline

Strong technical and Operations knowledge in fund accounting and fund operations

Team management experience is an advantage

Strong business acumen and market knowledge